Santa Cruz Toyota - Service Center

Mark Shultz was my service guy and he was fantastic. I no longer can speak and he kept me updated via text. I will definitely be back and I have already put in good words to some friends. Keep up the go I no longer can speak and he kept me updated via text. I will definitely be back and I have already put in good words to some friends. Keep up the good work. More

The service is good and I appreciate the free car wash. The last couple times they pushed more services above regular maintenance. The last couple times they pushed more services above regular maintenance. More

They were on time and finished the job when they said, however when I came to pick it up, my car was making a strange sound. Turns out when they replaced the filter, several leaves fell below and got stuc however when I came to pick it up, my car was making a strange sound. Turns out when they replaced the filter, several leaves fell below and got stuck in the fan, so they had to fix it and it took an additional 30 minutes. More

Reliable and accessible. I like the waiting area. Coffee and biscotti! Thought the pricing was really fair.. I like the waiting area. Coffee and biscotti! Thought the pricing was really fair.. More

Everyone was very friendly and text me to let me know what they were doing. I also let u know what I would take care of. Thanks for your helpfulness what they were doing. I also let u know what I would take care of. Thanks for your helpfulness More

Quick & competent. As well as friendly, straightforward, communicative, and any six more positive adjectives you'd like to choose. As well as friendly, straightforward, communicative, and any six more positive adjectives you'd like to choose. More

5 Lia is personable, helpful, patient, knowledgeable and friendly. She made the whole experience pleasant for me, kept me posted and was very kind. friendly. She made the whole experience pleasant for me, kept me posted and was very kind. More

Service was quick and efficient The representative and the driver completed their roles well. And with kindness. the driver completed their roles well. And with kindness. More

Easy to communicate with, listen to the problem, got the right tach to do the work. All good now running great. right tach to do the work. All good now running great. More

Pulled into the garage, greeted with a warm and welcoming smile waited in the lobby was greeted by Susie at the front desk who is incredible warm and welcoming looked at some new cars. Got some great ideas o smile waited in the lobby was greeted by Susie at the front desk who is incredible warm and welcoming looked at some new cars. Got some great ideas of my future car did some paperwork in a very comfortable table and chair sat by a window That was bright and warm with a fuse of all the new cars was greeted by everyone who worked there with a smile, and then my car was fixed had a great experience More