242 Reviews of Santa Cruz Toyota - Service Center
Quick, efficient, polite, competent, and economical My arrival/intake was quick and efficient, my shuttle ride to and from downtown was pleasant and quick, and my brief wait for my car to finish was als My arrival/intake was quick and efficient, my shuttle ride to and from downtown was pleasant and quick, and my brief wait for my car to finish was also pleasant. The service adviser was polite, friendly, and informative. The work was done well and the price for it was good. More
Toyota Tacoma Prompt, on point and Mark Maciel took time explaining to me what was done / result of the maintenance. Mark also mentioned what maybe needed for part Prompt, on point and Mark Maciel took time explaining to me what was done / result of the maintenance. Mark also mentioned what maybe needed for part replacement on my next maintenance. This helps me set up a budget going forward. More
Professional and Courteous It was extremely easy the use the on-line scheduling tool to make the service appointment. The Toyota staff were quick and thorough in checking me in It was extremely easy the use the on-line scheduling tool to make the service appointment. The Toyota staff were quick and thorough in checking me in and ensuring my truck was getting the appropriate service. The work was done faster than anticipated and cost less that the quoted amount. I enjoy working with the staff at Toyota of Santa Cruz. More
Friendly professionals Friendly and knowledgeable staff make the wait for service a positive experience. The complimentary coffee and service shuttle are a bonus. I have e Friendly and knowledgeable staff make the wait for service a positive experience. The complimentary coffee and service shuttle are a bonus. I have enjoyed the quality purchase and service experience at Toyota of Santa Cruz for years More
SATISFIED Great staff! Friendly workers when I went to get my maintenance. Isidro helped me and was very kind and friendly. Definitely recommend my friends to g Great staff! Friendly workers when I went to get my maintenance. Isidro helped me and was very kind and friendly. Definitely recommend my friends to go. More
Best Service Ever We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. Th We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. The people are what make it so great! Best Service EVER! More
Great Customer Service Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... Mike or Mark Roy was beyond nice. More
Representatives were courteous, professional, very pleasant. Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great cu Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great customer service as well! More
Pruis V 30,000 mile service My experience with Toyota Santa Cruz has always been a positive one, from the sales team, where no pressure is ever felt and the service to my vehicle My experience with Toyota Santa Cruz has always been a positive one, from the sales team, where no pressure is ever felt and the service to my vehicle. The service for my Pruis V 30,000 mile checkup was quick to be checked in and within an hour I was on my way..Great feeling to be taken care of so quickly and efficiently. More
Good Service! Terry Black was cordial, polite and explained aspects of the service clearly. I appreciate the thoroughness of the crew who took care of repairs and s Terry Black was cordial, polite and explained aspects of the service clearly. I appreciate the thoroughness of the crew who took care of repairs and service. More