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Santa Cruz Toyota - Service Center

Capitola, CA

4.3
321 Reviews

321 Reviews of Santa Cruz Toyota - Service Center

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June 30, 2025

Josh was very helpful and explained everything that was going on with my car. Answered every question I had and provided excellent customer service. More

by Robert.aguzman831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh from service department
June 29, 2025

Very efficient, transparent, helpful. Kyle was professional and knowledgeable. Went above and beyond Super Terrific More

by jwatson14649
Recommend Dealer
Yes
Employees Worked With
Kyle
June 29, 2025

Quick and thorough, and good communication. They took right around the time quoted and I didn’t feel like they were trying to sell me something I didn’t need More

by taraestrada1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Your people were very aware of our needs. Thankyou The courtesy cab was very helpful. More

by Lay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzales
June 28, 2025

This dealership has always been responsive with excellent service. That is why I bought my car there. More

by barefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember!
June 28, 2025

Agent is very considerate and knowledgeable on how to endorsed car demo. Good customer service. More

by pbacz_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Excellent, prompt, helpful and attentive service with a smile a reasonable price. Thanks SC Toyota team! More

by dubmeier
Recommend Dealer
Yes
Employees Worked With
Kyle
June 28, 2025

They messed up my radio and I lost my XM radio. My service manager was off for 3 days so no response to my calls. I do have an appointment to fix it next week. Hope they find the issue! I checked More

by tricia.petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with TIM MUNDT
June 28, 2025

I love that Toyota Santa Cruz answers the phone and directs me where I need to be More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Pablo
June 27, 2025

Exceptional service, honest technicians, fast turnaround—Toyota excellence at its finest. I won’t go anywhere else! More

by dmacman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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