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421 Reviews of Santa Cruz Toyota - Service Center
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July 24, 2025
The facility is clean and the service consultants are courteous and attentive. I didn’t have to wait long for one of them to attend to my needs. courteous and attentive. I didn’t have to wait long for one of them to attend to my needs. More
by aroms47
Verified CustomerEmployees Worked With
Devin - service advisor
July 24, 2025
I didn't have to wait to talk to an technician. I didn't have to wait for a shuttle to pick me up and I did not have to wait for a shuttle to take me home. Everyone was very friendly and helpful an I didn't have to wait for a shuttle to pick me up and I did not have to wait for a shuttle to take me home. Everyone was very friendly and helpful and it was a really good experience this time More
by Mío
Employees Worked With
Service and Shuttle Driberd
July 23, 2025
Well, it happened again I was grossly overturned for a 90,000 mile servicing. $1,300 and once I showed him the maintenance schedule list and then im $300. Not even an apology, it was hard to to not insu 90,000 mile servicing. $1,300 and once I showed him the maintenance schedule list and then im $300. Not even an apology, it was hard to to not insult this loser, but this is Toyota, not GM or Dodge or Jeep. Stupid cars for stupid white people. Ford is now just less Toyota for servicing, so I am only for ownership change, and will look for an independent service, even though I own a hybrid. These is really beneath the largest and best value car company on earth. The car has been great but some things are inferior to Ford, like courtesy light which on the Ford are the light cover itself, but Toyota had 4 buttons which I can never fine. But the gas mileage is great. I have had 58 twice in hot high and and dry places, but only 53 to 54 near the wet coast and as low as 48, with rain and a headwind. More
by dphilleo
Employees Worked With
July 23, 2025
I understand you have to make ends meet but charging me for a malfunction service on a 3 week old leased vehicle was wrong.. for a malfunction service on a 3 week old leased vehicle was wrong.. More
by slv steve
Employees Worked With
Other Employees :
the room ladies in the rental department...amazing
July 23, 2025
They are the best at service, by far! Always accommodating no matter what! I highly recommend their service department. Always accommodating no matter what! I highly recommend their service department. More
by kirkdicicco
Employees Worked With
July 23, 2025
This dealership has always serviced our Toyota Camry quickly and professionally. The service personnel has always kept us updated on progress and timely completed work as promised. Thanks also for takin quickly and professionally. The service personnel has always kept us updated on progress and timely completed work as promised. Thanks also for taking me home and picking me up on completion of service. More
by gkidzshine
Employees Worked With
Service and drivers
July 22, 2025
I came unexpectedly to this service center after being advised by AAA to have my battery checked. Even though I did not have an appointment, the service representative was able to check out the battery an advised by AAA to have my battery checked. Even though I did not have an appointment, the service representative was able to check out the battery and then diagnose and replace it. I was very pleased that this was possible without an appointment. I definitely would return to this dealership. More
by nancyhenares
Employees Worked With
Service advisor
