
Sansone Toyota
Avenel, NJ
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Go see them at Sansone. I went there expecting the usual I had been getting for the past two weeks or so shopping for a car. The "oh the sticker price is after you put 3K down for financing" or "sorry sir y I had been getting for the past two weeks or so shopping for a car. The "oh the sticker price is after you put 3K down for financing" or "sorry sir you not a well qualified customer so the price mentioned in the ad does not include you". Well Jason was helpful from the start. He was patient not pushy and spoke my language. I truly enjoyed my experience there on Saturday 2/26/2011. I went there looking to lease I had a preset amount I wanted to put down and pay each month. I was looking for a good deal and I got a great one! John Grillo helped Jason push the paperwork through quick and made it easier for me not to worry about anything. I felt extremely confident in my decision and happy with the payment plan set up over this 36 month lease. They explained the process and got me approved through Toyota Financial which was explained to me as being the better option for financing and leasing. John was talkative and funny Jason explained in detail all the features and options in my new SUV and contract. I left there truly staisfied. I read some of the reviews here and I disagree strongly. When it comes to honesty and intergrity these guys are top of my list. More
I highly recommend this dealership! My salesman made my buying a car a really good experience. He was so friendly and courteous. Everyone at the dealership made me feel welcomed. I met the general manag buying a car a really good experience. He was so friendly and courteous. Everyone at the dealership made me feel welcomed. I met the general manager John Grillo, he was so professional, yet made me feel like I was a family member. From start to finish I was comfortable throughout the process. I can't thank these guys enough! More
Went there expecting to pay much more monthly for my payments not only did I get the car I wanted but I paid less. Oscar was kind but he was knowledgeable and courteous. Johm who is the GM was involved payments not only did I get the car I wanted but I paid less. Oscar was kind but he was knowledgeable and courteous. Johm who is the GM was involved in every step of the process making sure every resource was avaae to oscar to assit in getting us the car we wanted. We love our new venza thank you oscar and john. I would defintely recommend buying from this dealer. John was not only helpful but very funny and kept us entertained while we waited for our paper work to go through. More
Went in not expecting too much and was very surprised with the service and attention i received from Chris Mandella and John Grillo. Chris was the sale rep we worked with and John is the General Manager with the service and attention i received from Chris Mandella and John Grillo. Chris was the sale rep we worked with and John is the General Manager of Sansone Toyota. Chris from the start was not pushy at all he was very paitent as my wife and I discussed our options and test drove a few used vehicles. Chris suggested a lease option that would not only be cheaper as a monthly payment but also help us re-establish our credit. John assisted Chris in everyway possible to help us get into and drive off with our new RAV 4 today! They had an excellent staff and a good atmosphere. My wife is not the easiest person to help make a decision and I myself felt we didn't have many options but after speaking to John and Chris explaining the possibilities I felt alot more confident in my decision and my wife was very happy. They had the vehicle detailed and paperwork ready to go in less then 2 hours. The free coffee and live entertainment was a nice touch in helping pass the time while we waited for our new SUV. All in all they made the experience very enjoyable and not such a hassle. I would recommend these guys to anyone I know and my friends on facebook. John was very friendly and easily accessable. Chris was knowledgeable and kept a smile on his face the whole time. Go see them at Paul Sansone Auto Mall you won't be disaapointed! Ask for Chris Mandella and John Grillo they will make sure you leave satisfied. I know they took care of us. More
From the moment we walked in we were greted by a gentelman in a suit he extended his hand to my wife then me, that made her feel special she HATES CAR shopping. John then asked us have we ever been gentelman in a suit he extended his hand to my wife then me, that made her feel special she HATES CAR shopping. John then asked us have we ever been at the Sansone Auto outlet before? I told John I was just looking he gave us a smile and said thats how it begins. John handed us over to Oscar and told us he was the manager on the floor and would be there should we need him. John kindly walked us over to Oscars desk and asked if we would like cofee or a fresh drink. After an hour we bought a 2011 camry and were waiting to get into the processing dept (paperwork) we then meet a Jeff widom he was so kind then we saw a banner on the window saying this car was for her she cried. Thank you Sansone you have a GREAT TEAM, THEY ARE KEEPERS! More
Very knowledgeable awesome attitude. Chris was extremely helpful and bent over backwards to help us with our purchase. The free coffee and q104 was there giving away free tickets to Bonjovi. John the Gm was helpful and bent over backwards to help us with our purchase. The free coffee and q104 was there giving away free tickets to Bonjovi. John the Gm was involved in the sale and it seems no task big or small did not get the attention deserved. We drove all the way from brooklyn to buy and it was well worth it. I would recommend this dealership to all my friends and family. Go see Jojn Grillo and Chris at Sansone Automall. More
Steve was very patient and professional and we are very satisfied. He explained all of the financing options to us and made us feel very confident in out purchase. We will definitely be going back to him satisfied. He explained all of the financing options to us and made us feel very confident in out purchase. We will definitely be going back to him when our current lease expires and we are ready to purchase another Toyota vehicle. More
DO NOT BUY anything from this place! Sansone Rt. 1 doesn’t thrive for the satisfaction of its customers, but in one word they are “Sneaky” in the way they do business. The financing department in the doesn’t thrive for the satisfaction of its customers, but in one word they are “Sneaky” in the way they do business. The financing department in the Sansone family needs to look into retraining its employees in how honesty can bring satisfaction. More
I purchased an Avalon Limited from this place. I own a medium size business and have never experienced the kind of dishonesty I saw at this dealer! Every time I solved a problem they surprised me with mor medium size business and have never experienced the kind of dishonesty I saw at this dealer! Every time I solved a problem they surprised me with more lies. NEVER BUY FROM THEM! 1. I was coming off a lease and they agreed to order the exact car I wanted since we had time. When my lease was up they said the car was in. I came down and they said to pick a car off the lot. They never ordered it like they promised. Now I was stuck and had to choose a car. About an hour of arguing here. 2. Lie two - I picked a car as close to what I ordered as I could but it did not have a satellite radio. They told me they would put it in and to come back in a few days. I came back and they had glued an after market satellite radio to the dash board. I said the satellite radio goes under the SAT button. They said this was the new way of doing it. After about two hours of arguing they put in the real satellite radio and removed the glue from the new car. 3. Lie three - They sold me a remote start that was pictured in the brochure. The one that put in the car was completely different and barely worked. After about 30 minutes of arguing I just took the car as it was and promised them I would tell as many people as possible. More
Anthony was a wonderful salesman and it was a pleasure to work with him. At no time during the visit did he attempt to pressure me into buying a car, nor did he get irate or pushy when we wanted to leave af work with him. At no time during the visit did he attempt to pressure me into buying a car, nor did he get irate or pushy when we wanted to leave after the first offer. We ended up purchasing a new 2011 Camry with Anthony and we are very satisfied customers. More