Sansone Jr's 66 Kia - Service Center

Went there for check engine light. By the time they gave me the appointment. The light went out. But the girl still wanted to charge me $159.00 for a diagnostic test. When questioned w By the time they gave me the appointment. The light went out. But the girl still wanted to charge me $159.00 for a diagnostic test. When questioned why if the engine light was out? She said yea your right, probably wouldn’t show anything. Really if I didn’t question the diagnostic test. You would have done it for no reason? Anyway the had to fix another recall so I was stuck. Over 2 hours later I get a text of recommendation of work to be done immediately. $2500 worth of work. Work that most I have never done on any car I’ve owned. Green coolant exchange. $234.76. But they couldn’t just say antifreeze? Because I’m a woman do I not know what that is? Anyway, the chances of me having a problem with most of there recommendations. Are the same chances of me winning the lottery! My son works at Kia in a different state as a mechanic. Even he was blown away. Nothing but a rip off who prey on women! More

Service dept is a ripoff. Brought in our EV with a simple tire leak. Waited 2 hours and charged $54. Next day, same tire was at 19 psi. No work was ever done. Stay away. They Brought in our EV with a simple tire leak. Waited 2 hours and charged $54. Next day, same tire was at 19 psi. No work was ever done. Stay away. They lie. More

Took my Kia Carnival in for a recall. Was told how long it would take and the car was completed on time. Worked with Jay to complete paperwork. Told me exactly what was done and was out i Was told how long it would take and the car was completed on time. Worked with Jay to complete paperwork. Told me exactly what was done and was out in 5 minutes. Very efficient. More

The service department staff was great. greeted when entering and service was done quicker then predicted. Service adviser Justin Coyra deserves a raise. greeted when entering and service was done quicker then predicted. Service adviser Justin Coyra deserves a raise. More

I've been with Sansone Jr for roughly 7 years. I usually have great things to say but this past experience i had with the service department was very disappointing. Granted i was a little late for I usually have great things to say but this past experience i had with the service department was very disappointing. Granted i was a little late for my appointment (15mins)- tried calling but all i got was a automated recording- i waited 2 hours! There was 4 other people ahead of me. They were all out in an hour but me....i was sitting patiently as others were walking in being helped and updated. I understand that with Covid alot of places are shorthanded but not once did anyone update me on what was going on with my car. And they ask if you want your car washed while its there and i did but when i got to my car - it was not. I get it - but all i ask is that i got an update that way i could've called work earlier to let them know i was going to be late but that was not the situation. More

It was good experience. Friendly and good quality. It was fast service. fast service. More

Great experience with leasing my second KIa. Mark Vernaglia made it a smooth transition and answered all my questions. Theresa in financing was great and got me in and out with ease. Highly recommen Vernaglia made it a smooth transition and answered all my questions. Theresa in financing was great and got me in and out with ease. Highly recommend this dealership More

I HAD AN AMAZING EXPERIENCE!!! Quick easy and my rep Manny Desousa WAS INCREDIBLE!!! KIND,FUNNY AND MADE ME FEEL SO COMFORTABLE AND HEARD! IM SO HAPPY WITH MY 2021 KIA SPORTAGE!!! THANKS MANNY👏🏼🙌🏼👍 Manny Desousa WAS INCREDIBLE!!! KIND,FUNNY AND MADE ME FEEL SO COMFORTABLE AND HEARD! IM SO HAPPY WITH MY 2021 KIA SPORTAGE!!! THANKS MANNY👏🏼🙌🏼👍🏼💯 More

I purchase all my cars from Sansone Nissan because of the service, I am notified when my car needs to come in and I receive a detailed report that my car checks out. Call Angela, she my service adviser and s service, I am notified when my car needs to come in and I receive a detailed report that my car checks out. Call Angela, she my service adviser and she does a great job! TR Tinton Falls More

My car was serviced by good technicians at Sansone Jr. 66 Automall and the super job by the advisor Jose Rodriguez made experience even better Thank you very much Carlos Limarfo Automall and the super job by the advisor Jose Rodriguez made experience even better Thank you very much Carlos Limarfo More