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Sansone Hyundai

Avenel, NJ

3.8
973 Reviews

92 U.S. 1

Avenel, NJ

07001

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973 Reviews of Sansone Hyundai

September 07, 2023

Always dependable. Luis in service is attentive to my needs. He's excellent. I would recommend Hyundai for service. More

by Ed Siclari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
August 24, 2023

Best dealership that I ever had did business with especially fine work from associate Louis LUIS More

by Chupe306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
August 06, 2023

I would not recommend. I brought my Tuscon here to have the 3 current recalls fixed (2 from class action lawsuits for faulty parts). After 3 weeks my car was finally finish More

by srattigan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paulo
Aug 10, 2023 -

Sansone Hyundai responded

Thank you for the review. We're so sorry for your less than 5-star experience with our service center. Please know what you described is not one we would ever intend to provide our customers, and we will surely be looking into this further. In the interval, we'd like to speak with you directly to address your questions and concerns. When convenient, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your time.

August 05, 2023

This Dealership is awesome . Got ever And more done to my car .Antonio is Awesome .He informed me of what maintenance needs to be done considering my mileage . Informed me of how More

by melindachapman301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio ??
July 28, 2023

GREAT SERVICE - EASY - RIGHT PRICE - KIND - CLEAN VERY LITTLE EFFORT ON MY SIDFE. WAS COMPLETED ON TIME. More

by ksansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIERRA FREESE
July 10, 2023

I am always pleased with the service I get at Sansone. I usually wait for my car to be serviced and they are very punctual so that I never have to wait so long. The staff at Sansone is very respectful and More

by ps3460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Freese, Paulo Jardim De So, Shannie McNiell, Luis Martins
July 03, 2023

Sansone Hyundai treats customer with the upmost respect. Salesman and manager are extremely helpful to guide customers through the Sale process! More

by tpeoples10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Peoples
July 03, 2023

I had a recall on my vehicle also the check engine light was on and Antonio Toro took care of both great job and thank you. More

by teddyl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Toro
June 21, 2023

The worst dealer ever they got mad because I asked too many questions about my car told me to go to another hyundai More

by Adam
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Antonio Torres,
Jun 23, 2023 -

Sansone Hyundai responded

Adam, Thanks for bringing this to our attention. We're so sorry you had a less than stellar experience with us, and we'd like to learn more about what specifically happened. Please know that this is never how we want to treat anyone, as providing top customer service is extremely important to us. If you kindly would email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can speak directly on the matter. Thank you for your time.

June 20, 2023

Excellent and professional service staff. Take good care of your vehicle and keep you appraised of the progress of your service. More

by johnd6rose
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannie McNiell, Luis Martins