Sandy Sansing Nissan of Foley

Great team, great everything. My advisor, Dylan, courteous, nice, knowledgeable, thorough, awesome worker and I highly recommend for anyone needed vehicle service! My advisor, Dylan, courteous, nice, knowledgeable, thorough, awesome worker and I highly recommend for anyone needed vehicle service! More

Very polite, courteous, service was done on time and will definitely come back for further service definitely come back for further service More

Wonderful experience from start to finish! David Shand was extremely helpful and easy to work with for purchasing our new car David Shand was extremely helpful and easy to work with for purchasing our new car More

I had an unfortunate encounter with service advisor, Austin Tucker. It seems as if Austin wanted to argue with me about the items I was bringing in my car for. One item was an oil change. Austin insiste Austin Tucker. It seems as if Austin wanted to argue with me about the items I was bringing in my car for. One item was an oil change. Austin insisted the oil change only needed to be done every 10,000 MI when my warranty clearly states that it must be changed every 5,000 mi or the warranty is voided. He told me I was wrong and to prove it to him, which I did and he said. Well it still doesn't need to be done until 10,000 mi... I told him just change the oil please. The other item was the pro pilot Auto centering drifting from side to side. Austin said it was supposed to do that because I have lane assist not laying centering, again I had to tell him I do have Lane centering. It shows it on your website, at this point I was just talking to deaf ears, and again he said I do not have Lane centering Even though the Nissan website says I do. I inquired about a possible software update and was told emphatically there is no update needed at this time. Had I visited the service center before I purchased the vehicle I would not have bought it. FYI, this was a brand new 2024 Pathfinder with 3,400 mi on it.... Took vehicle in at 8:30 a.m., got a call from Austin at 5:20 p.m. saying car was ready but they close at 5:30... Wow! Austin gave me a whole 10 minutes to pick up my car when it took him 8 hours to do an oil change More