Sandy Sansing Mazda - Service Center

Exemplary Service Advisor Looking at the instrument panel on my CX5 the low tire light was on. After being turned away at 3 tire specialists in Pensacola, I ended up at Sandy Looking at the instrument panel on my CX5 the low tire light was on. After being turned away at 3 tire specialists in Pensacola, I ended up at Sandy Sansing where I bring our car for routine servicing. I found Tracey Hodges, Service Advisor, with whom I've worked with for each of my service visits. As always she cheerfully said "we'll take care of the problem" which she did quickly. As in the past Tracey is extremely knowledgeable and I've always found her to be very professional. A compliment to Tracey and she is an asset to the dealership. More

Great experience and Tracey Hodges is awesome! I typically do not write reviews, but this deserves one!!! I can't say enough about what a difference a friendly and professional staff make when hav I typically do not write reviews, but this deserves one!!! I can't say enough about what a difference a friendly and professional staff make when having your car serviced! In the past, I have used another dealership that is closer to my home, but in the future I will take the extra time to drive to Pensacola! Tracey was SUPER helpful, very conscientious and made us feel confident that my car was in good hands! All the staff we came in contact with were friendly and professional! We were very impressed. Thanks to all who made this such a pleasant experience! More

Service Department Improved My Vacation On a recent +1K mile trip, I needed repairs on a Friday at 4 PM :-0. Tracy & the Service Department got me in immediately, with a lower price than any On a recent +1K mile trip, I needed repairs on a Friday at 4 PM :-0. Tracy & the Service Department got me in immediately, with a lower price than anywhere else I checked. They were super kind to this stressed out traveler. Great job, Sandy Sansing Mazda of Pensacola! I wish I lived in Florida--I would go to you every time for sales & service! More

Tracy is wonderful Tracy handles car service appointments. It was my second time dealing with her and I'm very impressed by her professionalism and care. She explained w Tracy handles car service appointments. It was my second time dealing with her and I'm very impressed by her professionalism and care. She explained what needs to be done and why. During service a nail was found in one of my tires and I needed a new tire. She looked around what other places offer because they do a price match. Also she offered to show me where the nail was I didn't even have to ask!Tracy is just wonderful! More

Recognition of Tracey Hodges I bought my Audi from Sandy Sansing Mazda about a year ago (no issues thus far). I brought it in for routine maintenance, plus a potential oil leak. I bought my Audi from Sandy Sansing Mazda about a year ago (no issues thus far). I brought it in for routine maintenance, plus a potential oil leak. Tracey took complete ownership of my issue from top-to-bottom, ensuring top notch attention was paid to every detail. Not only was she able to resolve my issue, she left no doubt that I was in good hands. Thank you Tracey for all that you do. More