Sandy Sansing Mazda

I live out of state and saw the car I wanted on their website. Eli was the first to contact me and could not have been nicer or more helpful. Chase actually videoed the car and email it to me so I could website. Eli was the first to contact me and could not have been nicer or more helpful. Chase actually videoed the car and email it to me so I could see it in a way other than pictures. I loved it. Don worked with me on the financing to get it to a monthly payment I was comfortable with. He also worked with me on a trade in I had. We agreed to terms on the phone, even though I had still not seen the car in person. Robert was headed to New Orleans for a Saints game and drove the car to my driveway. Wow! After a test drive I fell in love with it and signed all the paperwork, and Robert drove my car back to Florida. It was the first time I had ever purchased a pre-owned car. The next day I heard a sound. Not knowing the mechanics of a car too well, I was very apprehensive that it might be something major. Robert assured me that Sandy Sansing would take care of whatever it was, minor or not. It turned out to be minor, but I trusted Robert at his word. Not long after that, my tire started losing air and I was putting air in it twice a day. Long story short, the rim was cracked and I paid a good bit of money to buy a new one. General Manager Guy Doss graciously agreed to reimburse me. He was what my father would call "a class act." No higher compliment coming from him. He was courteous, professional, and has a tremendous understanding of customer service. Not only would I recommend this dealership to anyone, I would absolutely buy from them again in the future with total confidence that they are going to make sure their customers are happy. More

I found the experience at Sandy Sansing Mazda to be very friendly and accomodating. My sales guy Randy was very helpful and informative. The process was quick yet courteous. I would recommend this deal friendly and accomodating. My sales guy Randy was very helpful and informative. The process was quick yet courteous. I would recommend this dealership to everyone I know and would definitely buy a care from them again if I needed to. More

Everyone was very informative, friendly and willing to work with us on trying to get us within the price range for a payment where we needed to be budget wise. Terrell was very attentive to our needs as a work with us on trying to get us within the price range for a payment where we needed to be budget wise. Terrell was very attentive to our needs as a new car buyer and responded quickly to any questions or messages left from us regarding the process. I have pretty much been a Dodge-Chrysler buyer for the last 10 years, but have been driving the Mazda6 now for a little over a week. Love it!!! It has all the bells and whistles, not to mention a great, smooth ride...and pep! We appreciate everyone's help in our purchase More

scott deaver was an awesome sales person- not too pushy, not too skeavy, not too slick. he new his stuff and was working hard for my business, but wasn't your typical car dealer type guy that i can't stand. not too skeavy, not too slick. he new his stuff and was working hard for my business, but wasn't your typical car dealer type guy that i can't stand. the experience was virtually painless (except for writing the check). great job mazda! More

We went to look at used cars and then manager advice us to look into buying a new mazda and refer us to sales man Scott Deaver. They work after business hours to complete sale. My daughter loves her car. H to look into buying a new mazda and refer us to sales man Scott Deaver. They work after business hours to complete sale. My daughter loves her car. He was very friendly. Thank you Vicky Riddle and Shantell Barrientos More

We were already sold on the CX-7 when we walked onto the dealership. Pat Leak walked out to meet us. We immediately felt comfortable with Pat. It was late in the day so all we had time for was a test rid dealership. Pat Leak walked out to meet us. We immediately felt comfortable with Pat. It was late in the day so all we had time for was a test ride. The next day we returned to negotiate the purchase. Pat patiently worked with us to reach a price acceptable to both us and Sansing. Pat treated us courteously and respectfully. He made the negotiations a pleasant experience. The others there made us feel welcome as well. One name that comes to mind is Randy. This is the second vehicle that our family has bought from Sansing in a year. I certainly recommend them. More

A negative car buying experience after driving an hour to purchase vehicle. After dealer and sales staff "lost" or misplaced our sales paperwork ( no paperwork for over a week in the vehicle ), staff was con purchase vehicle. After dealer and sales staff "lost" or misplaced our sales paperwork ( no paperwork for over a week in the vehicle ), staff was confrontational and made us feel like it was our fault after the fact. Sales manager unprofessional over the phone. Numerous factors regarding this transaction was in error, including the date of the sale, and the fact that USED car was listed on an internal document ( given to us the customer ) when in fact we bought a NEW car. Not sure why. Dealer personnel said it was just a simple mistake. We LOVE Mazda, but won't recommend this dealership. More

We drove 9 hours to Pensacola to help our son, who is in the Navy there, purchase his first car. We hit every dealer in "Car City" on Saturday and then went straight back to this one! They had by far the b the Navy there, purchase his first car. We hit every dealer in "Car City" on Saturday and then went straight back to this one! They had by far the best car at the best price for our son. Everyone was very helpful and knew exactly how to get the deal done through Navy Federal Credit Union. The customer service couldn't have been better! It was truly the best experience we have ever had purchasing a car! More

Randy Witzel was one of the best sale's person I've ever dealt with if not the best. And I've dealt with a few in my 72 years. And I met the sales manager Don Curd who was very helpful and knowledgeable. A dealt with if not the best. And I've dealt with a few in my 72 years. And I met the sales manager Don Curd who was very helpful and knowledgeable. Also Andy Levens master service consultant who checked and explained about the nitrogen in the tires. GOOD GOING SANDY SANSING for having good people.AND ESPECIALLY RANDY More

This was the best dealer experience I have had. Due to the economy, I was forced to close my business. My credit suffered badly and I could not find a dealer to help me finance a vehicle. I new that a car the economy, I was forced to close my business. My credit suffered badly and I could not find a dealer to help me finance a vehicle. I new that a car was the best way to rebuild my credit and purchasing a car at a "Buy Here Pay Here" car lot was just not an option because they dont report to the credit agencies. Not to mention, I would not trust driving a car from one of those lots 100 miles per day like I do in my new Mazda fron Sandy Sansing. The team at Sandy Sansing treated me like someone that deserved a second chance and not like somone that was lucky to get a car. My wife and I love our Mazda CX7 and we will be back in 12 months after making steady payments to upgrade to the CX9! Angelo in Spanish Fort Alabama More