
Sandy Sansing Mazda
Pensacola, FL
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Buck is a very nice guy from the start with a great personality. My dad and I saw a 2006 Mazda 6 online that I fell in love with. I called Mazda and Buck said that they still had it. I quickly test dro personality. My dad and I saw a 2006 Mazda 6 online that I fell in love with. I called Mazda and Buck said that they still had it. I quickly test drove it and I loved it even more. I like the way Buck handled everything. He made sure I really wanted the car before we went any farther. I highly recommend him as a salesmen. I bought the car on a Friday afternoon and he said the interior could not be done until Monday so he told me to enjoy the car over the weekend and bring it back Monday morning. I arrived Monday morning and he even drove me to work because I did not have a ride. Buck is a really great guy. More
I had a person with me helping me the entire time. All of my answers were answered with ample information. Everyone, including Elijah, was incredibly friendly and gracious and had a superb salesperson qualit my answers were answered with ample information. Everyone, including Elijah, was incredibly friendly and gracious and had a superb salesperson quality about them. I know it's a salesperson's job to make you feel welcome and comfortable. The people at Sandy Sansing Mazda do that job excellently. I went in knowing which car I wanted to look at, and they did not try to dissuade me from that decision (didn't try to offer me options I didn't want, didn't try to have me look at cars I showed no interest in). More
I live out of state and saw the car I wanted on their website. Eli was the first to contact me and could not have been nicer or more helpful. Chase actually videoed the car and email it to me so I could website. Eli was the first to contact me and could not have been nicer or more helpful. Chase actually videoed the car and email it to me so I could see it in a way other than pictures. I loved it. Don worked with me on the financing to get it to a monthly payment I was comfortable with. He also worked with me on a trade in I had. We agreed to terms on the phone, even though I had still not seen the car in person. Robert was headed to New Orleans for a Saints game and drove the car to my driveway. Wow! After a test drive I fell in love with it and signed all the paperwork, and Robert drove my car back to Florida. It was the first time I had ever purchased a pre-owned car. The next day I heard a sound. Not knowing the mechanics of a car too well, I was very apprehensive that it might be something major. Robert assured me that Sandy Sansing would take care of whatever it was, minor or not. It turned out to be minor, but I trusted Robert at his word. Not long after that, my tire started losing air and I was putting air in it twice a day. Long story short, the rim was cracked and I paid a good bit of money to buy a new one. General Manager Guy Doss graciously agreed to reimburse me. He was what my father would call "a class act." No higher compliment coming from him. He was courteous, professional, and has a tremendous understanding of customer service. Not only would I recommend this dealership to anyone, I would absolutely buy from them again in the future with total confidence that they are going to make sure their customers are happy. More
I found the experience at Sandy Sansing Mazda to be very friendly and accomodating. My sales guy Randy was very helpful and informative. The process was quick yet courteous. I would recommend this deal friendly and accomodating. My sales guy Randy was very helpful and informative. The process was quick yet courteous. I would recommend this dealership to everyone I know and would definitely buy a care from them again if I needed to. More
Everyone was very informative, friendly and willing to work with us on trying to get us within the price range for a payment where we needed to be budget wise. Terrell was very attentive to our needs as a work with us on trying to get us within the price range for a payment where we needed to be budget wise. Terrell was very attentive to our needs as a new car buyer and responded quickly to any questions or messages left from us regarding the process. I have pretty much been a Dodge-Chrysler buyer for the last 10 years, but have been driving the Mazda6 now for a little over a week. Love it!!! It has all the bells and whistles, not to mention a great, smooth ride...and pep! We appreciate everyone's help in our purchase More
scott deaver was an awesome sales person- not too pushy, not too skeavy, not too slick. he new his stuff and was working hard for my business, but wasn't your typical car dealer type guy that i can't stand. not too skeavy, not too slick. he new his stuff and was working hard for my business, but wasn't your typical car dealer type guy that i can't stand. the experience was virtually painless (except for writing the check). great job mazda! More
We went to look at used cars and then manager advice us to look into buying a new mazda and refer us to sales man Scott Deaver. They work after business hours to complete sale. My daughter loves her car. H to look into buying a new mazda and refer us to sales man Scott Deaver. They work after business hours to complete sale. My daughter loves her car. He was very friendly. Thank you Vicky Riddle and Shantell Barrientos More
We were already sold on the CX-7 when we walked onto the dealership. Pat Leak walked out to meet us. We immediately felt comfortable with Pat. It was late in the day so all we had time for was a test rid dealership. Pat Leak walked out to meet us. We immediately felt comfortable with Pat. It was late in the day so all we had time for was a test ride. The next day we returned to negotiate the purchase. Pat patiently worked with us to reach a price acceptable to both us and Sansing. Pat treated us courteously and respectfully. He made the negotiations a pleasant experience. The others there made us feel welcome as well. One name that comes to mind is Randy. This is the second vehicle that our family has bought from Sansing in a year. I certainly recommend them. More
A negative car buying experience after driving an hour to purchase vehicle. After dealer and sales staff "lost" or misplaced our sales paperwork ( no paperwork for over a week in the vehicle ), staff was con purchase vehicle. After dealer and sales staff "lost" or misplaced our sales paperwork ( no paperwork for over a week in the vehicle ), staff was confrontational and made us feel like it was our fault after the fact. Sales manager unprofessional over the phone. Numerous factors regarding this transaction was in error, including the date of the sale, and the fact that USED car was listed on an internal document ( given to us the customer ) when in fact we bought a NEW car. Not sure why. Dealer personnel said it was just a simple mistake. We LOVE Mazda, but won't recommend this dealership. More
We drove 9 hours to Pensacola to help our son, who is in the Navy there, purchase his first car. We hit every dealer in "Car City" on Saturday and then went straight back to this one! They had by far the b the Navy there, purchase his first car. We hit every dealer in "Car City" on Saturday and then went straight back to this one! They had by far the best car at the best price for our son. Everyone was very helpful and knew exactly how to get the deal done through Navy Federal Credit Union. The customer service couldn't have been better! It was truly the best experience we have ever had purchasing a car! More