
Sandy Sansing Mazda
Pensacola, FL
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Bart was spot on. Let him know I was on the way and he had both cars pulled up front with ac going ready for the test drive. Pricing and negotiations one step me giving my offer and it getting accepted. had both cars pulled up front with ac going ready for the test drive. Pricing and negotiations one step me giving my offer and it getting accepted. No haggling on price or hidden dealer fees. Bart pushed the used car appraiser to get me that little extra I needed on my trade. More
My wife and I have been into Sandy Sansing Mazada on numerous occations trying to make a deal but we could never get the numbers we both agreed on on, until Saturday. We went to the lot just to look at numerous occations trying to make a deal but we could never get the numbers we both agreed on on, until Saturday. We went to the lot just to look at the new Mazada 6s and CX-5s. We quickly found out that they were out of our price range (blame it on bad luck) and we were going to leave and go to Pensacola Honda to look at the new Honda Civics, that's until Kyle stopped us and said that they just recieved a 2013 Honda Civic earlier that day on a trade in with only 6k miles on it. The initial price that they gave us put our monthly payment about 20 dollars, a month, out of our price range but after working with GM we were able to get it lowered to to exactly where we wanted it to be. Kyle was awesome! He was friendly and maintained professionalism even after staying 3 hours past closing on a Saturday night. I would recommend Sandy Sansing Mazada to anyone, additionally, I would recommend everyone in Pensacola and the surrounding areas to go see Kyle. More
Driving an hour from home to Sandy Sansing Mazda was definitely worth the ride. The staff could not have been nicer or more helpful. Everyone was a joy to work with!! I will recommend this dealership a definitely worth the ride. The staff could not have been nicer or more helpful. Everyone was a joy to work with!! I will recommend this dealership and its staff to everyone I know in the market for a new vehicle!! My only regret is that I live an hour away so I can't just drop in to say hi to everyone!! SUPERB EXPERIENCE! More
I came to Pensacola for my high school reunion last week (June 13, 2013) and to visit Sandy Sansing Mazda to LOOK at the CX-5. I had been comparing the Rav-4 and CRV for a few months. I went to Sandy Sansin (June 13, 2013) and to visit Sandy Sansing Mazda to LOOK at the CX-5. I had been comparing the Rav-4 and CRV for a few months. I went to Sandy Sansing Mazda first because on paper, the CX-5 looked and sounded like everything I wanted and needed. Kyle was our sales consultant and then David was able to answer more questions. These guys were great! Friendly, helpful and very knowledgeable about Mazda AND the CX-5. I was not disappointed and ended up trading in my car for the new 2014, smoking-hot red Mazda CX-5. I have only driven it one week, and already I'm getting awesome gas mileage (27.6 mpg) and I have been enjoying the looks, comments and questions from complete strangers as I drive about town. I will definitely come back to this dealership for any future cars I may need. Although, I do not plan on trading in this car for a while. I LOVE it! I will drive 3 hours for future service because this was such a pleasant, new-car buying experience for me. They have a great team at Sandy Sansing Mazda! More
Kyle was very knowledgeable, professional, and helpful. He helped me get the car I wanted and gave me a great deal. I would recommend him to anyone. I bought the Mazda CX-5, a sporty, small SUV. I did a He helped me get the car I wanted and gave me a great deal. I would recommend him to anyone. I bought the Mazda CX-5, a sporty, small SUV. I did a lot of research before I purchased the SUV and it was top rated in several reviews. If you are at Sandy Sansing Mazda ask for Kyle. Thanks for everything Kyle!!! More
Kyle was very knowledgeable and didn't waste my time. He didn't show me cars I wasn't interested in and was very helpful in comparing the ones I was. Since the purchase, I've been back a couple of times He didn't show me cars I wasn't interested in and was very helpful in comparing the ones I was. Since the purchase, I've been back a couple of times for various things and Kyle helps me every time. However, it's been a month and I still haven't received the second key I was promised. That's the only negative thing I can say and the only reason the overall experience is a 4 instead of 5. More
I had already obtained financing and was refered to Sandy Sansing. Buck Lee contacted me and said that they had two vans that he thought would fit the criteria of the loan and that he would check and get ba Sansing. Buck Lee contacted me and said that they had two vans that he thought would fit the criteria of the loan and that he would check and get back with me. Two days later I called him to get an update, and he said he was still putting the paperwork together and needed my SSN. I called back later that day and he said "He was still waiting on an approval". Come to find out he had been running my credit without my permission, shopping for a different loan. When confronted about this, he hung up on me. I called back to speak to the GM about this and was assured that they would get back on track and we could still get the deal done, so I gave them another opportunity to sell a van. That was 4 days ago and I still haven't recieved a call. UPDATE: After posting this review finally recieved a call from the GM Gary Farmer. After speaking with him I decided to give them another shot and I told him the basics of the deal I would like to do. He asked me when I could come in to try and put the deal together he also asked me to delete this review. I went in the following morning and after about an hour at the dealership, I was satisfied that things were going to work out. Then out of nowhere, Gary acts as if we never had a conversation about my expectations, and says that "he just can't do that". If that was the case then why have me drive 60 miles and waste another hour of my time. This has been a miserable auto buying experience, and I am totally dissapointed with the customer service and would not recommend Sandy Sansing Mazda to my worst enemy. Not only will I not take down this review, but I intend on posting it on every site that I can find to include a complaint with the BBB. If you or someone you know has had your credit pulled at a dealership without your permission, take a look at the Fair Credit Reporting Act section 616 (a) (1) (b) More
I live approx 45 miles away. Greg and the team at Sandy Sansing Mazda helped me select my car, secure financing and brokered the whole deal via phone or email. All I had to do was come over, test drive the Sansing Mazda helped me select my car, secure financing and brokered the whole deal via phone or email. All I had to do was come over, test drive the car and sign the papers. They got us the car we wanted with the terms we wanted and with their friendly service, we were in and out in 30 minutes. We will definatly be back!! More
My wife and I purchased our first vehicle together since being married. The guys at Sandy Sansing made it easy, communicated well to both of us, addressed all of our concerns & worked great as a team to get being married. The guys at Sandy Sansing made it easy, communicated well to both of us, addressed all of our concerns & worked great as a team to get us the deal we needed. Honest, fair and trustworthy. More