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Sandy Sansing Mazda
Pensacola, FL
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this is about the service department. I had an issue with my newer car (3 weeks old bought elsewhere) not starting and doing other weird things after it was jump started. The people in th I had an issue with my newer car (3 weeks old bought elsewhere) not starting and doing other weird things after it was jump started. The people in there were all friendly and helpful, especially Trent who handled everything. They let me use a loaner, kept me updated and repaired my car in a timely fashion. Car problems are frustrating and I was a bit upset but they made everything easy and I left my car there with a smile on my face. I certainly recommend them and I can't say I have ever recommended a car dealer's service dept previously. Had issues with every other one and I preferred using an independent mechanic. More
The dealership itself was very clean and everyone was extremely friendly just walking around. Jewel was absolutely phenomenal when it came to getting me into a vehicle. Extremely patient and truly went a extremely friendly just walking around. Jewel was absolutely phenomenal when it came to getting me into a vehicle. Extremely patient and truly went above and beyond. More
The staff was very friendly and the environment was very comfortable. I will recommend to anyone. I work with DeMarcus and he was amazing. DeMarcus was very patient, knowledgeable, and he went above and bey comfortable. I will recommend to anyone. I work with DeMarcus and he was amazing. DeMarcus was very patient, knowledgeable, and he went above and beyond to make sure I explore all of my options. I would recommend Sandy Sansing Mazda and definitely ask for DeMarcus, you won’t be disappointed. More
My service on a Saturday morning was very fast. Their new method of contacting customers by video and text is very efficient. Trent at check in was courteous and Tracy, as usual was helpful and als Their new method of contacting customers by video and text is very efficient. Trent at check in was courteous and Tracy, as usual was helpful and also very courteous. More
This is a great dealership. The employees give their all in assisting you and are willing to work with you. Sales person DeMarcus Horne was awesome to work with. The employees give their all in assisting you and are willing to work with you. Sales person DeMarcus Horne was awesome to work with. More
We needed to replace 2 vehicles at the same time, not an easy task and Keith, James, Jake and the team at Sansing Mazda were able to get both done with same day delivery. Everyone was very helpful and cordi easy task and Keith, James, Jake and the team at Sansing Mazda were able to get both done with same day delivery. Everyone was very helpful and cordial. These are our third and fourth Sansing purchase. More