Sandy Sansing Mazda

You need to go and see Demarcus Horne - Professional and great customer service! I would give him 10 stars if I could - top notch sales professional! great customer service! I would give him 10 stars if I could - top notch sales professional! More

On 11/25/2020 I Had regulator installed on passenger side window job was and completed before estimated time and every thing is working fine. I want to thank Tracy for being honest and sincere about the serv window job was and completed before estimated time and every thing is working fine. I want to thank Tracy for being honest and sincere about the services and the professionalism of the service department. thanks again! More

I would not recommend Sandy Sansing Mazda to anyone. I have had the worst experience. I purchased a 2017 Mazda 3 Sedan Grand Touring in 2016. It had several issues immediately and needed warranty work. It have had the worst experience. I purchased a 2017 Mazda 3 Sedan Grand Touring in 2016. It had several issues immediately and needed warranty work. It stayed in service more than I drove it. I complained several times as they were not fixing the problems and giving me excuses as to why they could not do anything for me. Keep in mind each time I took the car in there was a new service manager who knew nothing about the previous time I had been in. I finally emailed a customer care email addressing Sandy Sansing himself. I received a reply from an assistant who said they would help me trade out of the car for another one. I should have said no, but of course I did thinking this one just had major flaws. So, I purchased a 2018 Mazda 3 Sedan Grand Touring. Here we are AGAIN. Same issues. The BT wont stay connected, the back up camera glitches, the Bose speakers sound like crap, the channel presets wont change, the amp goes in and out so at times there is zero base. I have been in several times. The part of all this you wont believe is I was just told NOT to come back to Sandy Sansing Mazda for warranty work by the assistant. She was rude, laughed on our call and said they could not make me happy so do not contact them and take my car somewhere else. Mind you they sold me the car and it only has 20,000 miles on it. Of course I am not happy when I have a 2 year old car with issues the same 2017 car you sold me had and you promised me the 2018 would not have this. Can you really say do not come back here for service? Very unprofessional. More

The Fastest, Easiest, & Most Definitely the Smoothest Car Buying Process! Loving My New 2021 K5 GT Line! Couldn’t Have Asked For A Better Salesman!! DeMarcus Made Sure I Was Confident In My Selection Before Buying Process! Loving My New 2021 K5 GT Line! Couldn’t Have Asked For A Better Salesman!! DeMarcus Made Sure I Was Confident In My Selection Before Purchasing ! Check Him Out At Sandy Sansing Mazda For The BEST Service Yet!! More

DeMarcus was as professional as they come! He went above and beyond to make buying my CX5 painless! He brought the car to my work for me to test drive and we completed 99%of the transaction over the phone! and beyond to make buying my CX5 painless! He brought the car to my work for me to test drive and we completed 99%of the transaction over the phone! This is my second experience with Sandy Sansing Mazda and I recommend this dealership and DeMarcus to anyone in the market to buy a car! More

If you want a great experience buying a car from a honest salesmen and a honest dealership with great credibility come to sandy sandy. Ask for Demarcus ! Thank you for a great experience . salesmen and a honest dealership with great credibility come to sandy sandy. Ask for Demarcus ! Thank you for a great experience . More

I would highly recommend DeMarcus Horne. Very friendly young man and knowledgeable. I knew what vehicle I wanted and he made it happen. Was very patient and took the time to go over every function in the young man and knowledgeable. I knew what vehicle I wanted and he made it happen. Was very patient and took the time to go over every function in the vehicle. Helped me setup the Mazda app on my phone and had me linked to my CX-5 before I pulled off the lot. Tres with finance was also great!! This dealership and staff, was by far the most pleasant and knowledgeable I ever experienced!! Thank you again DeMarcus!!! More

Always a positive experience coming to Sandy Sansing Mazda. Service Staff is most accommodating and helpful. Although my vehicle is 4yrs old, still got my Navigation System fixed under Warranty Mazda. Service Staff is most accommodating and helpful. Although my vehicle is 4yrs old, still got my Navigation System fixed under Warranty More

DeMarcus was so easy to talk to and wasn't your typical pushy sales man. He went above and beyond to help me find what I was looking for. If you are in the market to buy a new car this is the guy you need pushy sales man. He went above and beyond to help me find what I was looking for. If you are in the market to buy a new car this is the guy you need to see. More

From the service workers to the sales staff, my overall experience here was fantastic. Tracy in the service department was very helpful and friendly. She referred me to DeMarcus Horne who was an awesome sa experience here was fantastic. Tracy in the service department was very helpful and friendly. She referred me to DeMarcus Horne who was an awesome sales agent to work with. He was quick, knowledgable, friendly and overall the type of person I was hoping for when looking for a new car to buy. He set me up with a wonderful new ride and made it known that he's available for any questions or concerns I might have after leaving the dealership. Overall, wonderful experience and highly recommended for anyone in the market for a new or used car. Thank you DeMarcus! More