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Sandy Sansing Ford Lincoln

Daphne, AL

4.3
199 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 199 reviews

October 08, 2021

They were quick, efficient and professional in handling the issue I had with my F150. Hunter and Trista made it a great experience. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Trista, Russ, Lauren Boston
Oct 15, 2021 -

Sandy Sansing Ford Lincoln responded

Thanks for highlighting some of our staff who helped make this such a great experience!

September 01, 2021

Very sucky customer service. Broke down in Mobile 10 days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by the More

by msroute58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer-service
Oct 15, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for your feedback, we have addressed the situation with management.

August 28, 2021

No high pressure sales! They listen to you and try to accommodate your requests. More

by djg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cole
Oct 14, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for the review! We always want to hear back from our clients and we are glad you had such a positive experience with us.

August 21, 2021

This is the worst service department I have ever seen nobody returns phone calls sorry place More

by Kleelee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Kittrel, Lauren Boston
Oct 14, 2021 -

Sandy Sansing Ford Lincoln responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Your satisfaction is important to us. Please reach out to our customer service department to give more details about your experience.

August 20, 2021

These 2 stars are fully to the account of the sales department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
Oct 14, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for the feedback, we have passed it along to our team. Your satisfaction is important to us. Please reach out to our customer service department to give more details about your experience.

August 13, 2021

Sher nematzhonov was great. He throughly explained the vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others More

by Kennethpaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
August 10, 2021

I was satisfied with the overall service that I received. I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic More

by atlbnd19@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
August 06, 2021

Very clean environment. Staff in service department was very friendly and knowledgeable. I had an appointment and the work was done in a timely manner. Will definitely use them again. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department ladies , Lauren Boston
August 05, 2021

Excellent service! Trista went above and beyond to get my service completed! More

by Lane.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trista Gibson
July 25, 2021

The sales rep Sher was very helpful and friendly! He made buying a vehicle easy and enjoyable! He was kind and went out of his way to make sure we were happy with our purchase! More

by Sherigarriga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sher
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