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Sandy Sansing Ford Lincoln
Daphne, AL
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 199 reviews
September 01, 2021
Very sucky customer service. Broke down in Mobile 10 days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by the days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by there to tell them still same issues. I was told hope you make it back. Car now in shop getting $4500 worth of repairs that were not done in the first place. Old clutch, bushings, nuts all put back on by SS Ford. Don’t recommend this place for anything More
by msroute58
Employees Worked With
Jennifer-service
August 20, 2021
These 2 stars are fully to the account of the sales department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to inform about lost parts or car ready. UNwillingly to work something out with customer and above all they dont care even when book a timeslot and explain why need car for appointment they dont call and think its normal you service their need instead of customers. Then service desk employees who do good job are fired and the manager stays free. Very sad service center and not recommended at all More
by Walter
Employees Worked With
Ken
August 13, 2021
Sher nematzhonov was great. He throughly explained the vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others More
by Kennethpaul
Employees Worked With
Lauren Boston
August 10, 2021
I was satisfied with the overall service that I received. I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic fee this time but it's something to consider when seeking repairs. More
by atlbnd19@gmail.com
Employees Worked With
Lauren Boston
August 06, 2021
Very clean environment. Staff in service department was very friendly and knowledgeable. I had an appointment and the work was done in a timely manner. Will definitely use them again. very friendly and knowledgeable. I had an appointment and the work was done in a timely manner. Will definitely use them again. More
by Greg
Employees Worked With
Service department ladies , Lauren Boston
July 25, 2021
The sales rep Sher was very helpful and friendly! He made buying a vehicle easy and enjoyable! He was kind and went out of his way to make sure we were happy with our purchase! buying a vehicle easy and enjoyable! He was kind and went out of his way to make sure we were happy with our purchase! More
by Sherigarriga
Employees Worked With
Sher
