Sandy Sansing Ford Lincoln

Charlie Wall & Russ Bozeman are consummate professionals. Made everything easy. And then followed up as promised. Made everything easy. And then followed up as promised. More

It was the easiest and simplest process to buy a new car and all of the guys were great. Ryan Cole, Russell Bozeman, Dylan Wall. I would do it again in a heartbeat. and all of the guys were great. Ryan Cole, Russell Bozeman, Dylan Wall. I would do it again in a heartbeat. More

They are not forthright about shop charges if you end up declining their estimate. When you leave they try to hit you up for hundreds in diagnostic charges for giving you the estimate. declining their estimate. When you leave they try to hit you up for hundreds in diagnostic charges for giving you the estimate. More

Service department is very unreliable and their communication is extremely poor. Dropped my car off at 7:30am for a 3 hour job. At 5:30pm I picked it up unfinished. Said they would call me the next communication is extremely poor. Dropped my car off at 7:30am for a 3 hour job. At 5:30pm I picked it up unfinished. Said they would call me the next day to schedule to finish it. 5 days later I can’t get them to answer the phone and they never called me. More

Cindy Martini and the service team did a great job. Very courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department. courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department. More

Oil change and tire rotation was scheduled and done in a timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting k timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting know when work has started and work is completed. More

I had an appointment 9am at 3.30 called to check, they called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appo called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appointment or anything. More

They were very friendly, listened to what we wanted and worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties More