Sandy Sansing Ford Lincoln
Daphne, AL
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They were very friendly, listened to what we wanted and worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties More
Very sucky customer service. Broke down in Mobile 10 days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by the days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by there to tell them still same issues. I was told hope you make it back. Car now in shop getting $4500 worth of repairs that were not done in the first place. Old clutch, bushings, nuts all put back on by SS Ford. Don’t recommend this place for anything More
These 2 stars are fully to the account of the sales department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to inform about lost parts or car ready. UNwillingly to work something out with customer and above all they dont care even when book a timeslot and explain why need car for appointment they dont call and think its normal you service their need instead of customers. Then service desk employees who do good job are fired and the manager stays free. Very sad service center and not recommended at all More
Sher nematzhonov was great. He throughly explained the vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others More
I was satisfied with the overall service that I received. I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic fee this time but it's something to consider when seeking repairs. More