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Sandy Sansing Ford Lincoln

Daphne, AL

4.2
195 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 195 reviews

January 06, 2022

Cindy Martini and the service team did a great job. Very courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department. More

by khzezulka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Martini, Ryan Cole
January 04, 2022

Oil change and tire rotation was scheduled and done in a timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting k More

by Rvgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
December 09, 2021

I had an appointment 9am at 3.30 called to check, they called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appo More

by Ranna
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can't remember
December 03, 2021

They were very friendly, listened to what we wanted and worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties More

by lexxluther65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rodgers, Brian in finance , Lauren Boston
November 16, 2021

cool staff and I like the service there and price if the cars and trucks More

by hairdoc46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmore, Stanley
Nov 19, 2021 -

Sandy Sansing Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Ford Lincoln!

October 09, 2021

Fast and friendly sales team very smooth transaction i have bought many vehicle's i would buy again from them More

by Jacksonbrett73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan and ryan
Oct 15, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for the review! We always want to hear back from our clients and we are glad you had such a positive experience with us. We hope to assist you again in the future.

October 08, 2021

They were quick, efficient and professional in handling the issue I had with my F150. Hunter and Trista made it a great experience. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Trista, Russ, Lauren Boston
Oct 15, 2021 -

Sandy Sansing Ford Lincoln responded

Thanks for highlighting some of our staff who helped make this such a great experience!

September 01, 2021

Very sucky customer service. Broke down in Mobile 10 days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by the More

by msroute58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer-service
Oct 15, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for your feedback, we have addressed the situation with management.

August 28, 2021

No high pressure sales! They listen to you and try to accommodate your requests. More

by djg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cole
Oct 14, 2021 -

Sandy Sansing Ford Lincoln responded

Thank you for the review! We always want to hear back from our clients and we are glad you had such a positive experience with us.

August 21, 2021

This is the worst service department I have ever seen nobody returns phone calls sorry place More

by Kleelee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Kittrel, Lauren Boston
Oct 14, 2021 -

Sandy Sansing Ford Lincoln responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Your satisfaction is important to us. Please reach out to our customer service department to give more details about your experience.

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