Sandy Sansing Ford Lincoln
Daphne, AL
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The service manager, Jennifer Buck was professional and courteous. The service was performed properly, as far as I am able to ascertain. My Raptor was ready sooner than I anticipated. The driver who t courteous. The service was performed properly, as far as I am able to ascertain. My Raptor was ready sooner than I anticipated. The driver who took me home after I dropped off the vehicle, was courteous , friendly and sociable. More
It was the easiest and simplest process to buy a new car and all of the guys were great. Ryan Cole, Russell Bozeman, Dylan Wall. I would do it again in a heartbeat. and all of the guys were great. Ryan Cole, Russell Bozeman, Dylan Wall. I would do it again in a heartbeat. More
They are not forthright about shop charges if you end up declining their estimate. When you leave they try to hit you up for hundreds in diagnostic charges for giving you the estimate. declining their estimate. When you leave they try to hit you up for hundreds in diagnostic charges for giving you the estimate. More
Service department is very unreliable and their communication is extremely poor. Dropped my car off at 7:30am for a 3 hour job. At 5:30pm I picked it up unfinished. Said they would call me the next communication is extremely poor. Dropped my car off at 7:30am for a 3 hour job. At 5:30pm I picked it up unfinished. Said they would call me the next day to schedule to finish it. 5 days later I can’t get them to answer the phone and they never called me. More
Cindy Martini and the service team did a great job. Very courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department. courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department. More
Oil change and tire rotation was scheduled and done in a timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting k timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting know when work has started and work is completed. More
I had an appointment 9am at 3.30 called to check, they called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appo called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appointment or anything. More