Sandy Sansing Ford Lincoln

Keys were set on counter had ti hit panic button to find far in parking lot, no one bothered to tell me where it was. A large amount of plastic and garbage rolled up on drivers seat and forgotten, rim has a far in parking lot, no one bothered to tell me where it was. A large amount of plastic and garbage rolled up on drivers seat and forgotten, rim has a large gouge in it and I will never recommend or come back to this business. More

It was a good experience to test drive and buy my new F150 truck with this dealership. The sales team was great and we reached a deal without any pressure. I highly recommend this dealership. F150 truck with this dealership. The sales team was great and we reached a deal without any pressure. I highly recommend this dealership. More

The service area is overwhelmed so getting appointments and service is difficult. The service coordinators do a good job once you are in the queue. and service is difficult. The service coordinators do a good job once you are in the queue. More

Everything asi expected,great Appointment on time I really don’t have anything to write All perfect as I said before really don’t have anything to write All perfect as I said before More

Three days after receiving a routine oil change I began to smell oil. There were no warning lights on but it turned out oil was spewing from an improperly placed oil filter. They didn’t even bother to reat to smell oil. There were no warning lights on but it turned out oil was spewing from an improperly placed oil filter. They didn’t even bother to reattach the engine cover. Who knows where that is. My 2022 Bronco with not even 20000 miles on it is still stranded with oil splatter everywhere and no oil left because it is a weekend and there is no manager on site. On top of that they make it almost impossible to get roadside service or a rental car without overcharging even though the services are included in the extended warranty. Why would I want to pay up front and be reimbursed for these services when the service department screwed up so badly? More

They sell you on the fact there are many dealerships and you are part of the family. However after I spent 70k on a car the dealership provides no loaners to use for warranty work. I put off warranty work f you are part of the family. However after I spent 70k on a car the dealership provides no loaners to use for warranty work. I put off warranty work for this reason as its an hour from my home. Now I have to rent a car and spent 100s of dollars to rent a car on my own. You would think that with over 13 dealerships they would have loaners. More

For service, easy scheduling maintenance and promptness with short waiting time to complete routine maintenance. with short waiting time to complete routine maintenance. More

They worked tirelessly to get my software updated. Coordinating with Ford technical support team Thanks Coordinating with Ford technical support team Thanks More

The service at EVERY Ford dealership is atrocious so I came to this place with that knowledge and must say, I was blown away at their incompetence, lack of concern for the customer, and overall demeanor t came to this place with that knowledge and must say, I was blown away at their incompetence, lack of concern for the customer, and overall demeanor throughout every interaction at this place. Don't bother making an appointment as I did 3 weeks in advance because they'll just keep your car and never followup even if you explain you have to have it back by a certain time. If they can't do it during that time window, I will reschedule. Ive now wasted a ridiculous amount of time just to be told to basically go f myself. I love Ford vehicles but I'll never own another because of this dealership and this service dept. Been driving 30 yrs, all Fords. Never again. This place is a joke and youre better of yeeting your car into the bay. More

Great service. .friendly…on time service….shuttle service available to home and pickup back….great waiting area .friendly…on time service….shuttle service available to home and pickup back….great waiting area More