
Sandy Sansing Ford Lincoln
Daphne, AL
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Excellent experience We had an excellent experience from the minute we pulled on the lot. Our sales person was very honest, upfront with all information without any hidden We had an excellent experience from the minute we pulled on the lot. Our sales person was very honest, upfront with all information without any hidden costs or charges and no pressure to buy. I would highly recommend them to anyone looking to purchase More
Long time but it got fixed.. My ac stopped working. They couldn't figure out what the problem with it at my appointment. Rick helped me get into a nice loaner. Every time I called My ac stopped working. They couldn't figure out what the problem with it at my appointment. Rick helped me get into a nice loaner. Every time I called Rick apologized that it was taking so long and that they were working on finding the problem. It did take 2.5 months but in their defense they had to pulled out all the wires and replace them. I'm so happy with my service. Rick is a great guy. Helped me more than I can say. So happy my ac works!! More
Second car purchased here! Great dealership with fantastic customer service! This is our second Ford purchase from them and we can’t recommend them highly enough. Staff was info Great dealership with fantastic customer service! This is our second Ford purchase from them and we can’t recommend them highly enough. Staff was informed, helpful, and efficient - both visits have been the easiest car buying experiences! More
Wonderful Dealership for all your needs. Sandy Sansing Ford Lincoln has been really great in both helping us to purchase vehicles (Thanks Mike Flynn in particular) and maintaining our 2008 Me Sandy Sansing Ford Lincoln has been really great in both helping us to purchase vehicles (Thanks Mike Flynn in particular) and maintaining our 2008 Mercury Sable (Thank You to the entire Service Department). Everyone there is very helpful and courteous, treating you like family. More
Best service around! Best service department around! These guys can handle it all! Go see them and let them take care of you for any service needs you may have. Best service department around! These guys can handle it all! Go see them and let them take care of you for any service needs you may have. More
First Class Service Department Robert and Joe have always gone above and beyond for anything I need in the service department. Prices are comparable to other places and will continu Robert and Joe have always gone above and beyond for anything I need in the service department. Prices are comparable to other places and will continue to come see them for help. More
GREAT ALL AROUND DEALERSHIP I HAVE USED SANDY SANSING FOR SERVICE ON MY FORD TRUCK FOR YEARS AND ALWAYS HAD A GREAT EXPERIENCE. I RECENTLY BOUGHT A NEW TRUCK FROM THEM AND THAT W I HAVE USED SANDY SANSING FOR SERVICE ON MY FORD TRUCK FOR YEARS AND ALWAYS HAD A GREAT EXPERIENCE. I RECENTLY BOUGHT A NEW TRUCK FROM THEM AND THAT WAS ALSO A GREAT EXPERIENCE. THE SALESMAN SHOWED US ALL OF THE OPTIONS AVAILABLE ON FORD TRUCKS AND WHEN THEY DIDN'T HAVE THE EXACT TRUCK WE WANTED FOUND ONE AND HAD IT DELIVERED IN TWO DAYS. THE SALES EXPERIENCE WAS LOW PRESSURE AND PLEASANT. I WOULD DEFINITELY RECOMMEND AND WILL CONTINUE TO HAVE MY TRUCK SERVICED AT SANDY SANSING. More
Great service I came back to Sandy Sansing Ford after Robert returned and have gotten personalized service I expect. He and Joe have always gone above and beyond to I came back to Sandy Sansing Ford after Robert returned and have gotten personalized service I expect. He and Joe have always gone above and beyond to solve any problem or answer any questions I have no matter how far out of the box they are. Great folks to work with! More
Great dealership to buy from The dealership was very professional and courteous. The manager and the salesperson was helpful thought the whole process. Great location and great pl The dealership was very professional and courteous. The manager and the salesperson was helpful thought the whole process. Great location and great place to buy More
Do not buy a car from these people. Awful experience. Elderly couple buys a car. Totally shady, confusing, misleading process. Elderly couple was upset and attempted to return the car Awful experience. Elderly couple buys a car. Totally shady, confusing, misleading process. Elderly couple was upset and attempted to return the car the next morning. Salesman lies and refuses to take car back. Long story of deceit with the latest being told the dealership would find the second key fob for us. Multiple messages left for manager and salesman over the last 3 weeks with no returned calls. Now we will have to pay hundreds for another fob after being scammed. Car also has electrical issues. Probably should get an attorney. Do not deal with these people. They had weeks to do the right thing and do not even have the courtesy of returning a call. Very shady and unprofessional. Dealership also sold us a 3500 extended warranty by telling us that the warranty was about to expire. (salesman/dealerships receive kick backs from third party providers of extended warranties. do you think it's ethical to mislead that the warranty is expiring to get the commission?) After determining that the factory warranty is not about to expire we were able to cancel the extended warranty. Finally got a call back from a subordinate after the review. Subordinate has a temper tantrum yelling and screaming about the review. Hangs up on me after his juvenile tantrum. Prefers to communicate via text and agrees to buy the car back in writing for what we paid for it. Completely unprofessional. When we agree to the deal, he changes the offer will only pay 2000 less for the car than what we paid for it. They scammed us once but we are not going to get taken for another 2000. After reading the many other bad reviews of the key scam it seems this is a regular business practice with these people. Next stop: Attorney General. I will add a copy of the offer to buy the car back for what we paid for it as well as our purchase contract and the fabricated buy-back offer to show the latest scam attempt. More