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Sandy Sansing Ford Lincoln

Daphne, AL

4.2
192 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 192 reviews

August 02, 2019

It’s unreliable the kind of service you will get So, got a recall from Ford for my 2007 Explorer. First made an appointment for the repair on the recall we receive, appointment was made. Two days l More

by Gfmoran2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Boston
Aug 30, 2019 -

Sandy Sansing Ford Lincoln responded

Mr. Moran, our service staff spoke with you in regards to your concerns immediately following this review. Since recalls are VIN specific, we were not aware of a recall on yours at the day of your service visit. We truly apologize for the inconvenience and assure you that this will not happen again should you choose to service with us again. All the best.

July 19, 2019

I felt very well taken care of. My wishes were answered. Everything that we wanted were added to a truck that was on the lot so that we could take possession in a very short time. We were very pleased. More

by JB 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wynn and AL
Jul 22, 2019 -

Sandy Sansing Ford Lincoln responded

JB, we are thrilled to hear that your truck buying process was quick and easy! Enjoy and come back to see us for future service and or car buying needs.

July 16, 2019

Awesome experience All of the employees were friendly and professional .They answered each question thoroughly .It was a very hot humid day and it was nice to use the co More

by LadyE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Davis ,Mott , Lauren Boston
Jul 22, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for leaving this feedback regarding AL and your recent car buying experience. We hope you are loving the new ride.

June 18, 2019

Oil Change and camera display The service dept. was very good and helpful. I am waiting on a part for my F150 which should be there in a few days and Sandy Sansing will fix it bec More

by jlpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remenber his name
Jun 20, 2019 -

Sandy Sansing Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. It is our pleasure to assist. We appreciate your patience during this time and look forward to helping you get back on the road! All the best.

June 06, 2019

Excellent service buying vehicle Blake was great to work with, had everything in order so it was in and out while there. Definitely would buy from him again, hope the service after pu More

by Msims02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Jun 20, 2019 -

Sandy Sansing Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. We hope you are loving your new ride.

June 03, 2019

Service after the sale These people could care less about your needs after the sale. Purchased a $74,000 truck one month later had electrical problem, was told two to three More

by BigC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert in service
Jun 25, 2019 -

Sandy Sansing Ford Lincoln responded

Hi, we would be happy to look into this further and see how we may assist. If you can email customercare@sandysansing.com and include your registered name on the vehicle and date of last visit we can help. Thank you.

May 31, 2019

Great Experience Love ?? my new Escape Titanium! And if it weren't for the Michael Flynn I wouldn't have got the price I was aiming for! The dealership in Daphne is More

by mrswelty5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Flynn
May 31, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you so much for the kind feedback regarding your recent experience. We hope you are loving your new Escape that you purchased from Sandy Sansing Ford Lincoln. We truly appreciate your business and you recommending us to others.

May 23, 2019

Excellent Mr. Al Davis was great. I spent just a few minutes with him and told him what I was looking for and he took care of the rest. No long waiting or bac More

by jws0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ak Davis
May 28, 2019 -

Sandy Sansing Ford Lincoln responded

We are thrilled to hear this feedback! We appreciate your business and hope that you are loving your new ride.

May 17, 2019

There aren't enough STARS for this Dealership My name is David Crass. I hope none of you will ever go through what I have gone through over the past year and a half. It started when I wanted a T More

by DaveCrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Farmer was my salesman, I don't remember all of their names but EVERYONE was very, very nice and went far more than the extra mile.
May 17, 2019 -

Sandy Sansing Ford Lincoln responded

David, we are very sorry to hear about how you were treated at another car dealership. We are happy knowing that Blake was able to take care of you when you chose to do business with Sandy Sansing Ford Lincoln. It was truly our pleasure to assist you.

April 18, 2019

Very unsatisfied very unsatisfied with the car and they sells managers is very unprofessional lied about the whole deal told me one thing then when I look at my paper More

by ahol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan sales manager
Apr 22, 2019 -

Sandy Sansing Ford Lincoln responded

We are sorry to hear of your dissatisfaction. Your review was passed along to store management. If you could come back in to the store our Sales Manager, Casey Chambers, will be happy to review your paperwork with you and address your concerns. Thank you.

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