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Sandy Sansing Ford Lincoln

Daphne, AL

4.2
192 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 192 reviews

November 06, 2019

Great customer service. Wynn is a great salesman. Understood my concerns and needs. Other dealerships couldn’t make it happen. They went above and beyond. More

by Mike W
Recommend Dealer
Yes
Employees Worked With
Wynn
Nov 18, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for taking the time Mike to leave this awesome feedback on Wynn. We are happy to hear that you had a wonderful sales experience. All the best.

November 05, 2019

If you need great service go see Robert Mercante in the service department. He is direct and no bull on getting it fixed right. Awesome More

by John
Recommend Dealer
Yes
Employees Worked With
Robert Mercante
Nov 18, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for the shout out regarding Robert and your recent service visit. We appreciate your business!

November 05, 2019

Customer service the way it should be! I had the absolute pleasure of working with Robby Mercante at this location. It's very frustrating when your family vehicle breaks down and even more More

by LifeProtecter07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Mercante
Nov 18, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you so much for taking the time to leave this review on Robby. It was truly his pleasure to assist you. We appreciate your repeat business and look forward to servicing your vehicle again!

October 25, 2019

Sandy Sansing service Performed oil change and diagnostic test and replaced warranty item quickly. Robert in service dept. very efficient And accommodating. Would recommend More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 28, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for choosing our service department. We appreciate your business.

October 15, 2019

Service Obtaining a Saturday appointment is not easy.. but we were able to schedule during the week without any difficulty. Our car was returned to us shiny c More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
Oct 18, 2019 -

Sandy Sansing Ford Lincoln responded

We are happy to hear that our staff was able to exceed your expectations. Thank you for doing business with us.

October 14, 2019

Top notch dealership and service department. I’ve always had great service, from purchasing my trucks to routine maintenance. The staff is fantastic, always polite and thorough. I would absolutel More

by Jdmoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 18, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for taking the time to leave us this feedback. We appreciate your repeat business with us and wish you the best!

October 10, 2019

Best dealership we've ever dealt with, hands down!!! From the General Manager, Charlie Wall, to Ken Kittrell the Service Manager, our experience was fantastic. Ken is so knowledgeable, and will absolutel More

by S.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kittrell, Charlie Wall
Oct 10, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for leaving us this feedback! We are happy to hear that you had a wonderful experience with both Ken and Charlie. We truly appreciate your business.

September 26, 2019

two different estimates on the same vehicle in two weeks. It's very sad when you go in less than two weeks and get a $87.00 difference in an estimate. Does Sandy even read any of the reviews. More

by kenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Mercante and Rod Alfroy
Oct 01, 2019 -

Sandy Sansing Ford Lincoln responded

We are sorry to hear your disappointment. Your feedback will be passed along for review.

September 06, 2019

2018 Lincoln Continental service Excellent first service. Made an appointment and dealer picked up my car and returned it after service was completed with fresh car wash looking for More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McCanty
Sep 09, 2019 -

Sandy Sansing Ford Lincoln responded

Gary, it was our pleasure to assist you the other day and service your vehicle! We are happy to hear that you were pleased with the level of service presented. All the best.

September 03, 2019

Slow and easy, never pressured Andrew Rodgers braved the heat and greeted us with the promise he would do all he could do to sell a truck, He keep his promise More

by Willie Peck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rodgers
Sep 09, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for the shout out regarding Andrew and your recent sales experience. We truly appreciate your business with us!

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