Sandy Sansing Ford Lincoln
Daphne, AL
Filter Reviews by Keyword
By Type
Showing 192 reviews
Great customer service. Wynn is a great salesman. Understood my concerns and needs. Other dealerships couldn’t make it happen. They went above and beyond. Understood my concerns and needs. Other dealerships couldn’t make it happen. They went above and beyond. More
Customer service the way it should be! I had the absolute pleasure of working with Robby Mercante at this location. It's very frustrating when your family vehicle breaks down and even more I had the absolute pleasure of working with Robby Mercante at this location. It's very frustrating when your family vehicle breaks down and even more challenging when you have to bring it to the shop with your small children. I was greeted with a big smile and hearty hand shake by Robby and reassured that my vehicle would be well taken care of and finished in a timely fashion. Yeah right, is what I was thinking. This isn't my first rodeo guy! But I was mistaken. Robby had my vehicle serviced and ready to hit the road again in no time. It is not often that you find a service writer that is honest and genuinely concerned with making sure that the customer is completely satisfied in my experience. For those of you who think, ahh you just got lucky that day, I will have you know I have been back to this location on several occasions and the results are consistently above and beyond! If you every need service work done on your Ford then you need to stop in at Sandy Sansing Ford in Daphne and ask for Robby Mercante if you want quality service. More
Sandy Sansing service Performed oil change and diagnostic test and replaced warranty item quickly. Robert in service dept. very efficient And accommodating. Would recommend Performed oil change and diagnostic test and replaced warranty item quickly. Robert in service dept. very efficient And accommodating. Would recommend for sales and service More
Service Obtaining a Saturday appointment is not easy.. but we were able to schedule during the week without any difficulty. Our car was returned to us shiny c Obtaining a Saturday appointment is not easy.. but we were able to schedule during the week without any difficulty. Our car was returned to us shiny clean inside and out! More
Top notch dealership and service department. I’ve always had great service, from purchasing my trucks to routine maintenance. The staff is fantastic, always polite and thorough. I would absolutel I’ve always had great service, from purchasing my trucks to routine maintenance. The staff is fantastic, always polite and thorough. I would absolutely recommend Sandy Sansing Ford. More
Best dealership we've ever dealt with, hands down!!! From the General Manager, Charlie Wall, to Ken Kittrell the Service Manager, our experience was fantastic. Ken is so knowledgeable, and will absolutel From the General Manager, Charlie Wall, to Ken Kittrell the Service Manager, our experience was fantastic. Ken is so knowledgeable, and will absolutely find the issue and correct it before letting the vehicle leave their facility. Charlie is very hands-on with his customers, making sure we knew that our positive experience at his dealership was very important to him. More
two different estimates on the same vehicle in two weeks. It's very sad when you go in less than two weeks and get a $87.00 difference in an estimate. Does Sandy even read any of the reviews. It's very sad when you go in less than two weeks and get a $87.00 difference in an estimate. Does Sandy even read any of the reviews. More
2018 Lincoln Continental service Excellent first service. Made an appointment and dealer picked up my car and returned it after service was completed with fresh car wash looking for Excellent first service. Made an appointment and dealer picked up my car and returned it after service was completed with fresh car wash looking forward to next appointment More
Slow and easy, never pressured Andrew Rodgers braved the heat and greeted us with the promise he would do all he could do to sell a truck, He keep his promise Andrew Rodgers braved the heat and greeted us with the promise he would do all he could do to sell a truck, He keep his promise More