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Sandy Sansing Ford Lincoln
Daphne, AL
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
July 10, 2020
Stay far, far. Away from this place. Took a week for appointment and work was not completed after 3 1/2 days. Grosely overcharges. Went by dealership 3 times and truck was sitting outside not being work appointment and work was not completed after 3 1/2 days. Grosely overcharges. Went by dealership 3 times and truck was sitting outside not being worked on. Fuel filter was not installed as requested. More
by Spdrcr218
Employees Worked With
Michele
July 07, 2020
" Honesty is Your Best Poilcy" My salesman Mr Mike Flynn was on top of everything I asked him about the 2020 Ford 150 XLT I purchased, he lead me in the right direction to making my My salesman Mr Mike Flynn was on top of everything I asked him about the 2020 Ford 150 XLT I purchased, he lead me in the right direction to making my purchase, he didnt try to sugar coat anything, I really appreciated his honesty and dedication, very friendly, courteous and understanding. I have been in the market for over two months, shopping for the right truck in Louisiana, Mississippi, and Alabama, and I can honestly say I'm very happy with Sandy Sansing Dealership and my new truck. Respectfully Submitted , Randall D Smith PS-Thank you Ms Lauren Boston, I drove three hours to get to your dealership and got lost, got you on the phone and you directed me straight to Sandy Sansing, thanks for being so helpful. More
by dallasdoomsday
Employees Worked With
Mike Flynn
June 15, 2020
Setting up appointment with Laura was great.made my appointment for 2:30 . I feel the time for my service was quite excessive 2hours for oil change, tire rotation, and wash. If I hadn't made an appoint appointment for 2:30 . I feel the time for my service was quite excessive 2hours for oil change, tire rotation, and wash. If I hadn't made an appointment I could have understood. More
by Smberry
Employees Worked With
Lauren Boston
March 10, 2020
I was on a "list" for a recall. Very pleasant on the phone, as I was politely told over months that part is not in. Until I contacted corporate... Upon realizing they were to supply a loaner, the part phone, as I was politely told over months that part is not in. Until I contacted corporate... Upon realizing they were to supply a loaner, the part magically became available the next day. More
by Ann
Employees Worked With
Service manager
March 03, 2020
Awesome Experience We had a wonderful experience at Sandy Sansing Ford in Daphne. I looked up my exact Ford Explorer in their online inventory. Sandy Sansing’s website We had a wonderful experience at Sandy Sansing Ford in Daphne. I looked up my exact Ford Explorer in their online inventory. Sandy Sansing’s website had multiple pictures and angles of the actual vehicle (Not a generic photo album like Ford.com has). I reached out for information. Walter Forrest was great. We communicated throughout the day via text. He listened to what I was requiring as well as answered all of my questions. He wasn’t pushy, but was very informative. When we got to the dealership, he had prepared all of the paperwork, the Explorer was under an overhang completely detailed. (He made them park it under the overhang because there was a slight chance of rain). When we arrived, it was like meeting a friend. The dealership itself was very nice. They had crayons and coloring sheets that kept my 4 year old daughter happy. They also had DirecTV and she was able to watch Disney Jr (She’s in charge, if she’s happy and occupied, we’re good). Bottom Line, i would definitely do business with this dealership for my future vehicles as well. It was a bit of a drive for us from Pensacola but I feel like it was very worth it. More
by Lighthousekeeper80
Employees Worked With
Walter Forrest
February 28, 2020
Shopping Experience Purchasing experience was very pleasant. It was one of the fastest purchases I have made. They delivered my new Lincoln to me the same day. Purchasing experience was very pleasant. It was one of the fastest purchases I have made. They delivered my new Lincoln to me the same day. More
by Rick
Employees Worked With
Mike Vaughn, Ms. Cummings (service manager) introuduced herself.
February 21, 2020
Best Service!! Robert Patton really went over and above on fixing my problem with my truck pulling to the right. Robert and Tony went on a test drive with me and could fell the issue. After going to anothe on fixing my problem with my truck pulling to the right. Robert and Tony went on a test drive with me and could fell the issue. After going to another dealership and not getting this resolved your service men got it right for me. I really appreciate the help!!! I will be back and will refer others to your dealership. Thanks!!!! More
by Baygirl
Employees Worked With
Robert Patton and Tony
February 01, 2020
First time Ford owner Everyone was very helpful.. from a great salesman to the Finance Manager. They all made purchasing our new F250 very easy and answered every question Everyone was very helpful.. from a great salesman to the Finance Manager. They all made purchasing our new F250 very easy and answered every question we had... More
by dhw012003
Employees Worked With
Al Davis, Charles Wall and Chuck in Finance..
January 14, 2020
1st Service on Lincoln purchase We appreciated the first free oil change on the Lincoln we purchased--and the attention we were given by all the people we encountered, everyone was f We appreciated the first free oil change on the Lincoln we purchased--and the attention we were given by all the people we encountered, everyone was friendly and helpful in explaining questions I had about some features. More
by bzz1129
Employees Worked With
Susan Bassett
