Sandy Sansing Ford Lincoln
Daphne, AL
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The dealership was very friendly and did a great job to help us find the best vehicle for us. Our salesperson was extremely knowledgeable on the vehicles that we were looking at. The overall car buying exp help us find the best vehicle for us. Our salesperson was extremely knowledgeable on the vehicles that we were looking at. The overall car buying experience was great. More
I experienced the worst customer service in my life. Leaving the dealership the used truck would not start, sales guy tried to rig the positive battery terminal assembly which was custom but was mechan Leaving the dealership the used truck would not start, sales guy tried to rig the positive battery terminal assembly which was custom but was mechanically broken, their main goal was to get me off the lot so the “sale as is” clause would kick in as the Sales Manager screamed I bought “as is” after calling me the customer an idiot. It became obvious that there was no quick fix, it was night. My safety was an inconvenience for the sales manager, and after the screaming and insults, the finance person working in the back stepped up, a very nice man took me home and gave my Mom her check back as directed by the Sales Manager. The next day the finance person worked on getting the trucked fixed, and the sales person delivered to the house. That nightmare experience was made worse after I heard the Sales Manager call someone that evening and said I cussed at him, a lie he used to cover for the worse behavior I have ever seen. I feel sorry for anyone that has to work for this person. This is a summary of my ordeal, by no means can I express my shock. The vehicle inventory #E16803 Is a means for the dealership to contact me if they want. I stand behind this Review 1000%. More
Quick diagnosis and problem solved. Charged what seemed like usual and customary price to fix my fuel pump. Good service. Prompt repair of my cat like usual and customary price to fix my fuel pump. Good service. Prompt repair of my cat More
They were friendly down to earth people a very pleasant buying experience I would absolutely recommend to a friend that is in the market for a new or used vehicle buying experience I would absolutely recommend to a friend that is in the market for a new or used vehicle More
Bought my Ford Explorer Christmas Eve. The dealer was very helpful getting my paperwork done and on my way to celebrate with friends! I will buy again from them. Fords are great! very helpful getting my paperwork done and on my way to celebrate with friends! I will buy again from them. Fords are great! More
Did not appreciate that I had an appointment and said it will take an hour and half for an oil change. I needed my car to be checked for a break light. I ended up spending five hours waiting on my car. No o will take an hour and half for an oil change. I needed my car to be checked for a break light. I ended up spending five hours waiting on my car. No one ever asked if I needed anything. I had to wait for people to go and come back from lunch. While sat there with no food for five hours. So unhappy with ford. Don’t think I will ever by another ford again. More
Had a problem with getting the part we neededHad to rent Had a problem with getting the part we needed Had to rent a car- they help on price Everyone did a great job to help Had a problem with getting the part we needed Had to rent a car- they help on price Everyone did a great job to help More
Very nice service department. Lauren Boston was very professional and accommodating to our schedule. Needed quick service appointment and she came through for me. Mechanic stopped out and spoke to me professional and accommodating to our schedule. Needed quick service appointment and she came through for me. Mechanic stopped out and spoke to me about our vehicle. Very happy with the service department. More
Last service was the worst. Your boy Eric Peterson in Service will not service me again. I left before my service was ever started. I went to another dealer and was treated the way all of your dealersh Service will not service me again. I left before my service was ever started. I went to another dealer and was treated the way all of your dealerships have treated me in the past. Look me up in your system More
Thank you Sandy Sanding Ford Lincoln and thank you to Mike Vaughn. I made a deal on a new 2020 Ford Ranger. I am very great full for the deal made. Mike Vaughn. I made a deal on a new 2020 Ford Ranger. I am very great full for the deal made. More