
Sandy Sansing Ford Lincoln
Daphne, AL
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Had an 8am appointment for my 2024 F-150 for an oil change and a wrench warning light. Dropped it off on a Wednesday, called around 4 pm to see if it was ready. The service rep told me they had not e change and a wrench warning light. Dropped it off on a Wednesday, called around 4 pm to see if it was ready. The service rep told me they had not even looked at it. I asked why not since I had an 8am appointment. He basically told me that it could sometimes take 3 to 4 days to get to it. I told him that that was ridiculous since I had an appointment and just did not drop my truck off for whenever they had time for it. The next day I called around 11am to see what had been done. The service rep told me it might be ready on Friday. Again I told him that all I wanted was an oil change and to diagnose the wrench light. He went off on me and told me that the appointment I had meant nothing and that again it could take 3 to 4 days to just look at my truck. Anyway, I told him just do the oil change and I will bring it back for the wrench light, which went away after the oil change. Terrible customer service for a new 2024 King Ranch truck. Why schedule an appointment if they are just going to let your truck sit there for days. More
My sale person, Michael Flynn was great to work with. I told him what I was looking for in a vehicle and he showed me a few options that were on the lot. I purchased the one that best fit my needs. Gr I told him what I was looking for in a vehicle and he showed me a few options that were on the lot. I purchased the one that best fit my needs. Great experience. More
Great vehicle at a good price. My salesman, Jeff was very knowledgeable about vehicle and a pleasure to deal with, even helped with accessory parts. Look forward to doing more busi My salesman, Jeff was very knowledgeable about vehicle and a pleasure to deal with, even helped with accessory parts. Look forward to doing more business with Sandy Sansing in the future. More
It’s quick and painless to have my service done on my car, and Jenifer Buck is sweetheart she always is so nice and takes care of me!!!👍😀 car, and Jenifer Buck is sweetheart she always is so nice and takes care of me!!!👍😀 More
Wynn Pierce was fantastic to work with on the purchase of my new truck! He listened to what I wanted and helped make it happen. Great customer service and support! my new truck! He listened to what I wanted and helped make it happen. Great customer service and support! More