Sandy Sansing Chrysler Dodge Jeep Ram

Hurry up and wait Made an appointment for warranty on trans. Had tech ride with me while engine cold. Trans slipped 1st to second gear he saw and felt it. I left. Truc Made an appointment for warranty on trans. Had tech ride with me while engine cold. Trans slipped 1st to second gear he saw and felt it. I left. Truck sat in lot about 10 days or so. Went there and saw truck in garage running mech said he could not duplicate. Doh!! It happens when cold. Temp in engine now warm. Of course it won’t duplicate. So out I go still slipping and driveline thumping. What was the appointment for??? 10 head start?? For nothing. I go to 5 star rated Bettenhausen Dodge when I visit Chicago again. Fast efficient and no bs. Good luck Sandy More

HURRY UP AND WAIT Had appointment for wheel alignment- 2 plus hours later still sitting in parking lot. What is point of the appointment and then there is the attitude Had appointment for wheel alignment- 2 plus hours later still sitting in parking lot. What is point of the appointment and then there is the attitude when you ask why. I will never being it here again More

Unprofessional Purchased a used vehicle. Signed an agreement with salesman to have an issue with vehicle “repaired” before delivery. At delivery, empty gas tank, veh Purchased a used vehicle. Signed an agreement with salesman to have an issue with vehicle “repaired” before delivery. At delivery, empty gas tank, vehicle not cleaned, issue NOT repaired, and took another day to locate 2nd key. Customer service well below average and unprofessional. More

Appreciation for dealing with me and my family. This dealership is great for people that doesn’t have good credit they will work with you and put your needs before their needs and wants. I had a gre This dealership is great for people that doesn’t have good credit they will work with you and put your needs before their needs and wants. I had a great experience here with them and I walked out with the truck I wanted and the vehicle my wife wanted as well. They proved to me that not all dealerships will just push you to the side like McKinsey gmc will. More

⭐️⭐️⭐️⭐️⭐️ I can’t say enough about these guys! My experience buying my first car couldn’t have gone more smoothly and I have Ridge to thank! I was extremely ner I can’t say enough about these guys! My experience buying my first car couldn’t have gone more smoothly and I have Ridge to thank! I was extremely nervous going in and he made me feel at ease and comfortable. Absolutely will be sticking with these guys for years! More

Top Notch! Excellent service before and after the sale! Charlie is the best and very knowledgeable on his Ram trucks! Thanks to everyone! Will definitely be retu Excellent service before and after the sale! Charlie is the best and very knowledgeable on his Ram trucks! Thanks to everyone! Will definitely be returning to this dealership. More

Horrible! Do not ever purchase from this dealership. You will probably receive decent service, but after the sale kiss that service goodbye. These crooked xxx Do not ever purchase from this dealership. You will probably receive decent service, but after the sale kiss that service goodbye. These crooked xxxxx got me good. These girls been avoiding me like he plague. Chuck, Charlie, and Kevin are who I dealt with, or tried to deal with. More

Sunshine and rainbows until you need the service dept! We desperately wanted to keep our business local. We even had a pretty good buying experience, and all was well until we had a mechanical issue and ne We desperately wanted to keep our business local. We even had a pretty good buying experience, and all was well until we had a mechanical issue and needed help. The service department is no frills, crowded and discombobulated. The lady who desperately wanted to be in charge but did not have the professionalism or knowledge to do so, was condescending and rude. The guy who I thought was the service manager gave very bad advice about continuing to drive our car and caused further damages. There was an employee on his phone, and grumpy customers complaining everywhere. A very poorly run establishment. I'm thankful there is a much more efficient, kinder dealership near by where customers still matter. Just sorry Milton Dodge got a single dollar from us. More

If 0 stars were possible. I purchased a BRAND NEW 2016 ram. Paid full price, purchased warranty and put down about $5000 cash. Less than 3 months after purchasing my truck, tra I purchased a BRAND NEW 2016 ram. Paid full price, purchased warranty and put down about $5000 cash. Less than 3 months after purchasing my truck, transmission fluid started leaking. According to the dealership, there is a hole in the plastic transmission pan right above the cross joints. I have completely babied this truck and have not taken off roaring, or done anything to cause the damage. Milton dodge informed me this was not covered by warranty. They didn't even offer to cover the labor fee but instead are charging me full price for the repair. If I have my truck repaired at another shop, (for probably half of the price) the manufacturers warranty will be voided. This is highway robbery. This dealership does not honor their product and instead, sells faulty vehicles and then profits for repairing them. Worst service I have ever experienced by far. I had to file an insurance claim and pay deductible to fix a truck with less than 1000 miles. Definitely wouldn't recommend them. At least at Milton Chevy, when warranty won't cover something on a brand new vehicle the dealership will do their best to correct the issue. Milton dodge is a joke, and this will eventually catch up to them. I have already contacted a small claims attorney. More

don't p-off the service mgmt. or they will keep your vehicle Your vehicle hostage for days before they complete the minor part replacement you authorize because they can't figure out the problem you brought it i Your vehicle hostage for days before they complete the minor part replacement you authorize because they can't figure out the problem you brought it in for. Jennifer was rude and lied. We have bought 5 (FIVE) NEW vehicles from this dealership over the years! Thankfully we have a trusted mechanic checking out my car issues and giving us an estimate based on true problems. Can't wait to compare to Milton Chrysler Jeep Dodge service department paperwork. Would give 0 stars or less if possible. More