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Sandy Sansing Chevrolet - Service Center
Pensacola, FL
217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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217 Reviews of Sandy Sansing Chevrolet - Service Center
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December 19, 2023
It is a wonder how Sandy Sansing could have stayed in business. as long as it has. It must be the sales area because the service struggles with honesty. We have now tried 3 different locations for 3 diff business. as long as it has. It must be the sales area because the service struggles with honesty. We have now tried 3 different locations for 3 different makes of vehicle and in each case the price quoted for non-exploratory work was substantially different from the bill. Moreover an appointment means nothing. Waiting 4 hours and the repair wasn't even started with a scheduled appointment. The quoted price on the phone was $500 for a battery and billed $625. These are the reasons "dealer service" has a bad rap. For over 50 years I have been using dealer service and nothing can match the disappointment of this dealer. We will continue to us dealer service, we will just have to travel to do so. More
by iareapilot
Employees Worked With
Lauren Boston
December 13, 2023
Bobby in the used car dealership was awesome to work with!! Very pleased!! I was shown all the cars available in my price range and the car I bought was brought in the same day to test drive!! with!! Very pleased!! I was shown all the cars available in my price range and the car I bought was brought in the same day to test drive!! More
by ambattleporter2022
Employees Worked With
Bobby
September 02, 2023
Customer service was exceptional. I really appreciate having my vehicle service being completed in a very timely manner. I highly recommend Sandy Sansing Chevrolet of Pensacola. I really appreciate having my vehicle service being completed in a very timely manner. I highly recommend Sandy Sansing Chevrolet of Pensacola. More
by Leon
Employees Worked With
Lauren Boston
August 09, 2022
Brought my truck in for an issue with my blower fan. They found a piece of tape that had gotten stuck to it. Had me back out the door in 20 minutes and didn’t charge me a dime. Such nice people working They found a piece of tape that had gotten stuck to it. Had me back out the door in 20 minutes and didn’t charge me a dime. Such nice people working there. More
by Tjjones17a
Employees Worked With
Lauren Boston
May 23, 2022
Don’t USE company for anything! ! Went for 30,000 mile service! When vehicle was returned Dashcam, gps and radar detector were all disconnected! Was not informed prior to or after ! Went for 30,000 mile service! When vehicle was returned Dashcam, gps and radar detector were all disconnected! Was not informed prior to or after! When I complained was told they don’t allow recordings in service or of techs! However there are several signs that clearly advise video recording on premises! What are they hiding? doing or NOT doing to our vehicles! I will not do ANY business with this company, associated companies or associates again! Be warned! More
by Orlo64
Employees Worked With
Service department Sat May 21st
May 07, 2022
Good drop off, communication, and service experience, but…. some difficulty getting the service agent (Justin) to LISTEN. I told him THREE TIMES, and handed him a written list, that the Quadrasteer needs but…. some difficulty getting the service agent (Justin) to LISTEN. I told him THREE TIMES, and handed him a written list, that the Quadrasteer needs it’s 60,000 mile service and he still didn’t get it. I then told the same to new agent, Ryan, and he’d never heard of Quadrasteer, and didn’t get it done either More
by cmcc
Employees Worked With
Justin and Ryan
