Sandy Sansing Chevrolet - Service Center

Sara was Excellent very patient helped me understand things about my Vehicle Great Job Thanks things about my Vehicle Great Job Thanks More

Was awesome got my vehicle diagnosed quickly. Was able to also get a oil change done while it was in the shop. Was able to also get a oil change done while it was in the shop. More

Very friendly and helpful service department. Got my truck serviced and out in a timely manner. Got my truck serviced and out in a timely manner. More

Thank you so much Service you have done on my car that was fast service was fast service More

Buenos días la verdad me siento satisfecho con el trabajo que me han echo y muy buena atención siempre me estuvieron informando el proceso que llevaba mi camioneta que me han echo y muy buena atención siempre me estuvieron informando el proceso que llevaba mi camioneta More

Thanks to Bobby Moore for helping me understand the needs of my car.and recommending means to getting it in good condition. of my car.and recommending means to getting it in good condition. More

Roberta is the main service advisor that I've used. Friendly and informative. Unfortunately, I won't be coming back as you have hired a former employee from Hill Kelly named Daelyn. When I checked i Friendly and informative. Unfortunately, I won't be coming back as you have hired a former employee from Hill Kelly named Daelyn. When I checked in, she mentioned that he would assigned my vehicle. I said absolutely not and requested someone else. She assured me that she would handle it personally. I went to use the restroom and when I came out, he was sitting in my truck talking to another employee. I went to Roberta to get my keys to leave explaining that I thought it was made Clear that I did NOT want him anywhere near my vehicle or paperwork. She said he wasn't and I had to repeat multiple times that he was sitting IN MY TRUCK and I did not want him near it. She said she would handle it and apologized. While he was at Hill Kelly, His customer service skills and absolute lack of communication cost me almost 4 months without my older truck. The situation ended up getting resolved only after a corporate arbitrator got involved and I had to get correct part #s covered insert warranty. The job was not done correctly and had to be fixed at another dealership. After 12 years of going to Hill kelly, We now take our 2 Dodge Trucks and Dodge dart to the Milton dealership with no issues. The awful customer service and disrespect shown by him and the previous service manager Harvest, also helped push us to purchasing our Chevy Silverado 2500 vs getting another Dodge. More