Sandy Sansing Chevrolet - Service Center
Pensacola, FL
212 Reviews of Sandy Sansing Chevrolet - Service Center
The sales team is great, it’s the post sales and service that lacks. When I brought my truck in for a radio issue, the extent of troubleshooting was to do a software update twice, then remove and add the ph that lacks. When I brought my truck in for a radio issue, the extent of troubleshooting was to do a software update twice, then remove and add the phone back in twice, then the technician decided it was a hone issue and left it at that. Still not working properly. Add to it, when I expressed disappointment, I was actually asked “what would you like us to do?”, fix my truck. You took my money easily enough. Sadly, even Chevrolet customer support was of no assistance, deferring the issue back to the dealer. More
My first service experience with Sandy Sansing Chevrolet on my 2024 Tahoe. I have a few other brands in the family. I’m used to pulling into the service department at other dealerships, standing around wh on my 2024 Tahoe. I have a few other brands in the family. I’m used to pulling into the service department at other dealerships, standing around while 3 to 6 service advisors look everywhere but at me. Waiting to be greeted. Always a guessing game what to do. Thus experience was night and day. I was immediately greeted by a tech who was topping of windshield wiper fluid into the vehicles. Then a service advisor came right out and greeted me - Daelan. He was professional and pleasant to deal with. Although I had an app to keep up with the service progress while I waited, Daelan would find me on the lot and give me updates. It was quick and painless. I’m looking forward to future visits and looks like I may have more Chevrolets in the household soon. Service is a big part of owning a vehicle. Sandy Sansing and Daelan have figured out how to do it right. More
I have always been treated with professionalism. The staff is very knowledgeable and curtious. They seem eager to meet the consumers expectations. The services are completed in a timely manner and w The staff is very knowledgeable and curtious. They seem eager to meet the consumers expectations. The services are completed in a timely manner and with care. All of my experiences with the dealership have been good. More
They didn’t fix my tire leak and they broke my tire pressure sensor, now I’m at another Chevy dealer where they have everything in stock to do it the correct way, I will never go back to this dealershi pressure sensor, now I’m at another Chevy dealer where they have everything in stock to do it the correct way, I will never go back to this dealership again More
I went in for an oil change and to have 2 things looked at. My service advisor, Roberta, was great. Both issues were easily and quickly fixed with software updates. She told me they should be done aroun at. My service advisor, Roberta, was great. Both issues were easily and quickly fixed with software updates. She told me they should be done around. 12:00, and they were done much quicker. This is the second time I have brought my ‘24 Tahoe to the dealership. Both services were great. I would highly recommend Roberta and this dealership. More