Sandy Sansing Chevrolet
Pensacola, FL
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OIL CHANGE/TIRE PRESSURE/BDY WORK Went in this morning for an oil change and to check the pressure of one of my tires. In and out in less than an hour. Customer lounge clean and organ Went in this morning for an oil change and to check the pressure of one of my tires. In and out in less than an hour. Customer lounge clean and organized with plenty of coffee and doughnuts. Roy had taken care of me the last time I was in and again this time. The man is a saint. Kind, courteous and professional and provides the kind of customer service that keeps bringing you back. Had a question about one of the trim pieces on my car and the Rep (did not get his name) was able to take care of the problem on the spot. Will keep coming back to Sandy Sansing for my cars care even though the other Chevy dealer in town is closer to me. Keep up the good work and thanks. More
Great! Keep up the good work. I am always pleased with the service. The staff are always pleasant and willing to help! So keep it up!! Keep up the good work. I am always pleased with the service. The staff are always pleasant and willing to help! So keep it up!! More
The service did not take as long as thought The service did not take as long as it was first told it would. Everyone was helpful and friendly. the waiting area was comfortable and clean. . The service did not take as long as it was first told it would. Everyone was helpful and friendly. the waiting area was comfortable and clean. . More
Quick and efficient service The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The waiting area is spacious and clean and the whole experience is painless. I continue to recommend the dealership and their service center. More
Service - oil change Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use t Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use the service center again. More
Very helpful and courteous staff. We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous an We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous and friendly. More
Honest and trusting dealer This is my second vehicle that I have bought from Sandy Sansing. Mario treated me with respect and knows his cars. He went though everything with me a This is my second vehicle that I have bought from Sandy Sansing. Mario treated me with respect and knows his cars. He went though everything with me and made sure I understood all of the extras before I left. The finance team was fast in getting my car finance and very professional. More
Great place to buy a used car My husband and I found a car on Truecar.com and went to Sandi Sansing to look at it. Our salesman The Henderson was able to negotiate a lower price My husband and I found a car on Truecar.com and went to Sandi Sansing to look at it. Our salesman The Henderson was able to negotiate a lower price so we could purchase the car right away. The was very professional and courteous and we would DEFINITELY go back to him to assist us in purchasing another vehicle. Thanks again Thed. More
BAD SERVICE BAD EVERYTHING When we went to sandy Sansing chevy superstore. The place was packed which is understandable to have to wait. We were supposed to meet with Mr. Nudo When we went to sandy Sansing chevy superstore. The place was packed which is understandable to have to wait. We were supposed to meet with Mr. Nudo which was a pretty busy guy. He helped a couple before us to get a car same day. Right after that he went to our table where my husband and I were sitting and told us he will be with us in a minute few minutes later he said he can't tend to us because he's very busy so he passed us along to this young gentle man I forgot his name I explained to this guy what are situation was we had an identity theft on our report that why it's low but willing to trade a car in or put money down. He went ahead and got my info and brought it to the finance department I guess,then Mr. Nudo came back in asking my husband to text him my husband's pay stub and call him on Monday because we won't hear anything from the bank because it's Saturday and sent us home mind you we drove for an hr and these people did not even try what so ever they pulled our credit score which was already know low due to the identity theft and that was it no banks was ever contacted nothing. At that point we went to Lee Nissan in fort Walton where I got our car a month ago and purchase another one a BRAND NEW 2016 Nissan Sentra car on a Saturday same day I went to sandy sansing chevrolet which told us that loan places are unavailable on Saturday after the fact that few people ahead of us was able to get a car.. We were not given the proper attention and help that we were promise over the phone when we had called. Everyone was busy watching the game. I guess our business is not as valued as others. I will not recommend sandy sansing chevrolet superstore to anyone since they pick and choose who they want to help. More
SUPERIOR SALESMANSHIP! It was Labor Day and I was dreading the car buying experience. When we arrived at Sandy Sansing Chevrolet, we were quickly ushered out of the heat int It was Labor Day and I was dreading the car buying experience. When we arrived at Sandy Sansing Chevrolet, we were quickly ushered out of the heat into the AC, offered pizza and drinks (which my kids took advantage of) and introduced to Lonnie Smith. Lonnie listened to our concerns, which consisted of needing a vehicle that could accommodate our long-legged brood, a tight budget, and a vehicle with under 50K miles. The first vehicle I was allowed to drive home to Navarre because the seat felt a little awkward. When I returned it the next day and explained to Lonnie that it wouldn't work, he said not to worry because he had something else in mind. He took me out to the lot where he had pulled forward a 2012 Buick Enclave. Man, this car had room! And all the bells and whistles! More than I thought I could afford, BUT Lonnie found a way to stay within our budget and still maximize our return. He LISTENED! Which made this such a wonderful experience! This vehicle I was also allowed to take home so I could see if everyone fit in it. All Lonnie needed to know was yes or no. If it was no, he was going to drive out to Navarre when he got off work to retrieve the vehicle and return our trade in. Fortunately, everyone fit and loved the car! I love driving this car! And I love the excellent service I received before, during and after the sale. Thanks Lonnie! More