Sandy Sansing BMW

Perfect service everytime! Kept me in the loop on service and went over the estimate before they even began. Deborah was awesome! Kept me in the loop on service and went over the estimate before they even began. Deborah was awesome! More

Ben Brooks did a great job on showing us our vehicle. Very thorough and easy to work with. Very thorough and easy to work with. More

Great customer service. I even accidentally left a good amount of money in my car, but they were honest and all of it was still in there, which I appreciate. I even accidentally left a good amount of money in my car, but they were honest and all of it was still in there, which I appreciate. More

Best service always. Debbie is professional excellence. Got to also see Cathy, who has provided consistent superstar service over the previous several years. The job w Debbie is professional excellence. Got to also see Cathy, who has provided consistent superstar service over the previous several years. The job was done perfectly amd promptly for the best price and value. They make taking your car to the shop easy and satisfying. THANK YOU! More

From the time I set up my appointment online…through the entire process everything went very smooth. They were very professional. Let me know when my car was ready and even recommendations for future repair entire process everything went very smooth. They were very professional. Let me know when my car was ready and even recommendations for future repairs were made very clear. I will continue to use Sandy Sansing BMW for all my maintenance issues. More

Cathy in service is very professional and does an amazing job taking care of my service needs. job taking care of my service needs. More

The experience was fast and efficient. Service was completed on time and as expected. A nod to Cathy (Advisor) and Maddie (Shuttle Driver). The drop off and pick process was seamless. Appr Service was completed on time and as expected. A nod to Cathy (Advisor) and Maddie (Shuttle Driver). The drop off and pick process was seamless. Appreciate the great experience. More

Tracy is an awesome, polite and accommodating service representative. However, the cost of a diagnostic and battery replacement is ridiculous. representative. However, the cost of a diagnostic and battery replacement is ridiculous. More

Staff were very accepting of me arriving without an appointment due to an urgent issue with my vehicle. They were polite and professional through the whole process. Good communication and updates throu appointment due to an urgent issue with my vehicle. They were polite and professional through the whole process. Good communication and updates throughout. More

Customer service is solid, and Nick is a great service advisor he really goes above and beyond and does his part. Unfortunately, the diagnostics haven’t been able to catch what’s actually wrong with my advisor he really goes above and beyond and does his part. Unfortunately, the diagnostics haven’t been able to catch what’s actually wrong with my car, which has caused me to bring it back for the same issue. It’s been very time-consuming. Nick does his job well, but the overall experience would be much better if the root cause could be identified and fixed the first time. More