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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.6
757 Reviews

757 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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October 06, 2023

I found your service department to be dishonest. They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate t More

by j.geroni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here at Sands Chrysler Jeep Dodge. When given the opportunity, I would like to speak with you about the level of customer service and care you received from our Service Team regarding your visit for a tire rotation on your new Ram 2500. Please email me your preferred contact information so we can discuss this further. Best regards, James Milligan General Sales Manager jmilligan@sandsautogroup.com

October 06, 2023

Great service and concern of ,custermers. Never had a dealer work with me so close as to my truck problems and also gave ne a loaner truck fo a long time until they could det parts More

by brucelfoltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McMenamin, Emily Lopez, James Weiss
Oct 07, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team We're glad to learn that you left Sands Chrysler Jeep Dodge pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

Oct 07, 2023 -

brucelfoltz responded

Great service and concern of problems

October 05, 2023

They always take great care of my car. Never a worry after leaving. Highly recommend!!! More

by jim_seamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hi. Thank you for your recommendation and positive review of your experience with our Service Team. We are so pleased with the careful attention your vehicle receives here with our team. Thank you for being a Sands Chrysler Jeep Dodge customer and let us know if we can assist you further or answer any questions.

October 05, 2023

They told me what needed to be done, and did it in less time mentioned. They checked with Zurich to ensure it was warranted prior to starting repair. More

by kmbennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We are grateful for you taking the time to leave this positive review. It is delightful to learn that our informative Service Team was thorough and took care of your needs in a quick manner. Your business is valued, and we hope you continue to choose Sands Chrysler Jeep Dodge.

October 05, 2023

Inspection and tires were all done within an hour. Thank you again for the great services More

by danielnorth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Oct 06, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We are grateful for you taking the time to leave this positive review. It brings us joy to learn that our Service Team took care of your inspection and tires in a timely manner. Should you need anything, please don't hesitate to reach out to us at Sands Chrysler Jeep Dodge.

October 05, 2023

Great people and service and always there ready to help you in any way necessary More

by lahavana1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive review and input. We are glad to learn that you are consistently impressed with our Service Team ensuring you ad a great customer service experience. Thank you so much for being one of our valued guests, and we look forward to your next visit at Sands Chrysler Jeep Dodge!

October 04, 2023

My vehicle has been in and out of service since June. The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an a More

by kmaynard1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen
Oct 07, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, I would appreciate the chance to speak with you so that we can discuss the timeliness of your service experience and the level of communication you've received. At your own convenience, please email me your preferred contact information. Thank you. Best regards, James Milligan General Sales Manager jmilligan@sandsautogroup.com

October 04, 2023

SANDS has been great with my Jeep wrangler! Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to frie More

by ltennett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla , Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thanks for the five-star review. We are happy our Service Department was able to complete your oil change and repairs promptly. If you have any more automotive needs, stop by Sands Chrysler Jeep Dodge. Take care!

October 03, 2023

My overall experience was as pleasant as it could be. A welcoming environment for sure. More

by spirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore
Oct 17, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, thank you for sharing this kind review of our welcoming team here at Sands Chrysler Jeep Dodge! We are so happy to know that your experience was pleasant and friendly, this is the type of visit we strive for all our guests to have. We truly appreciate you for taking the time to share, and please take care.

October 01, 2023

Service was nice and very fast. Car came out clean from the mechanic. Nice woman at the check out desk. More

by joelovesbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore
Oct 03, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello and thank you for this delightful five-star review! We are thrilled our Service Team was nice and provided fast and efficient services. Please reach out to Sands Chrysler Jeep Dodge if we can be of any further assistance.

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