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Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
645 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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645 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
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September 13, 2017
Excellent service and a satisfied customer! Amy was a tremendous help with my car. I purchased the car used At another dealership and only had it for about 3 weeks before it totally went dead. Amy was a tremendous help with my car. I purchased the car used At another dealership and only had it for about 3 weeks before it totally went dead. I was very upset. Amy ordered the tipm module and had the car back to me within a few days. So far it's been fine and I appreciate what Amy and Sands did to get it up and running again. Sands and Amy's service was definitely the best experience I ever had as far as car repair at a dealership. Thank you so much and keep up the great work! More
by Gmfrattara
Employees Worked With
July 23, 2014
over paid for service I took my mini van in with issues with my one window not working and the 2 back doors locks no longer working. I got an estimate for all 3 issues whi I took my mini van in with issues with my one window not working and the 2 back doors locks no longer working. I got an estimate for all 3 issues which were an easy $300 for each issue. Choose to only fix the one issue that could make it very dangerous if an accident. When the van was all done and I went to pay for the service bill it was $100 more then the estimate. I was told that was because they had to take the door panel off and tap on the window motor and got it going. That had to take all of 10 min. And the window already stopped working on the way home. WOW! I will never take my vehicles back there for service! More
by chrysler05
Employees Worked With
?
December 01, 2013
Had a recall on my 2012 Chrysler 200 they did the recall in no time and did the oil change in less than 20 mins. The sold me a oil change package that my oil changes now cost me less than $22.00 Sands serv in no time and did the oil change in less than 20 mins. The sold me a oil change package that my oil changes now cost me less than $22.00 Sands service department cares about there customers. What a great place to have a vehicle serviced. Thank you and keep up the great work More
by Ba57
Employees Worked With
Russ Lichtenwalner
November 14, 2013
I took my Jeep Liberty here for inspection, emissions and oil change. They proceeded to tell me my front and rear brake rotors where "severely rusted" and the brake pads worn out. That they could not re- oil change. They proceeded to tell me my front and rear brake rotors where "severely rusted" and the brake pads worn out. That they could not re-surface the rotors and I would need new ones all around. Total cost of 925 dollars. I declined the service and took it to a local non-dealership but state certified inspection station to have it re-checked. He told me there was nothing but normal surface rust on the brake rotors that it would not affect performance, brake pad wear, or fail inspection. No new brake pad were required either. Total cost - the price of inspection and sticker only. Will never go back here again for service of any kind. More
by slbad
Employees Worked With
Do not remember the woman's name in service
September 12, 2011
We purchased a 2007 Jeep Commander from Sands a year and a half ago. We recently started having major engine problems. After taking it to a local mechanic, they told us we had major engine failure which wou a half ago. We recently started having major engine problems. After taking it to a local mechanic, they told us we had major engine failure which would cost minimum of $1500.00 to repair. We obviously were upset given that this car was only 18 months from when we purchased it and only had 60k miles on it. Sands towed the vehicle to their dealer and after review suggested I call Jeep directly because I was dealing with a Jeep warranty/recall issue. Russ from Sands went above and beyond to help us. He got us a rental car so we were able to transport our two young children while they were working on our Jeep. He also had numerous conversations with Jeep on our behalf and eventually got it so that Jeep covered our issues under the warranty. This was a huge deal to us because we otherwise would not have a working car. I have never had a mechanic with such good customer service and genuine care to help his customers. Our opinion of Sands has definitely changed and we would absolutely recommend them to others for service. More
by kascott15
Employees Worked With
Russ
