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Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
709 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
709 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
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October 08, 2023
Dealership performs good work. However, they are not the most communicative. In this example, they had to order parts and I actually had to call two weeks later to schedule, when I However, they are not the most communicative. In this example, they had to order parts and I actually had to call two weeks later to schedule, when I was expecting them to contact me when they were available. Also, in past cases I asked for a paint repair when under warranty (vehicle was purchased with a paint chip), the service manager Ray told me he would refer me to the Sands body shop and never did. More
by mattbailley
Verified Customer
October 06, 2023
Great service and concern of ,custermers. Never had a dealer work with me so close as to my truck problems and also gave ne a loaner truck fo a long time until they could det parts Never had a dealer work with me so close as to my truck problems and also gave ne a loaner truck fo a long time until they could det parts More
by brucelfoltz
Employees Worked With
Other Employees :
Emily Lopez, James Weiss
October 06, 2023
Amy was wonderful. She gave excellent customer service. I would definitely use her again. Thanks She gave excellent customer service. I would definitely use her again. Thanks More
by kweron
Employees Worked With
October 06, 2023
I found your service department to be dishonest. They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate t They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate tires until 10k miles unless they are off toad tires. This was confirmed to be a lie by a more honest dealership. More
by j.geroni12
Employees Worked With
Megan Allen
October 05, 2023
They always take great care of my car. Never a worry after leaving. Highly recommend!!! Never a worry after leaving. Highly recommend!!! More
by jim_seamon
Employees Worked With
October 05, 2023
They told me what needed to be done, and did it in less time mentioned. They checked with Zurich to ensure it was warranted prior to starting repair. time mentioned. They checked with Zurich to ensure it was warranted prior to starting repair. More
by kmbennington
October 05, 2023
Inspection and tires were all done within an hour. Thank you again for the great services Thank you again for the great services More
by danielnorth2
October 05, 2023
Great people and service and always there ready to help you in any way necessary you in any way necessary More
by lahavana1951
Employees Worked With
October 04, 2023
My vehicle has been in and out of service since June. The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an a The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an appointment, and even longer if I want a loaner vehicle. She was completely aware of my situation; she knew my vehicle had been there numerous times for the SAME issue, she knew how much money I had spent on repairs. Yet, she was still unwilling to help me in a timely manner. Luckily, I spoke with Ray, the service manager. He helped me and got me into a loaner the next day. However, my vehicle has been there for a month and I have not received one phone call to update me on the status of my vehicle. I have called numerous times, and I NEVER receive a return phone call. I feel devalued and disrespected as a customer. It seems like they are trying to pull something shady. Once I get my vehicle back, I will never return to this place!!! More
by kmaynard1024
October 04, 2023
SANDS has been great with my Jeep wrangler! Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to frie Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to friends and co-workers. More
by ltennett4
