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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
602 Reviews

602 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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September 21, 2023

I have a Ram Promaster 3500 based campervan conversion and live in northern New Jersey. My local dealerships were either unable or unwilling to service my vehicle in a timely manner even though the check More

by burgermis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla, Larry Wildemore
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Sands Chrysler Jeep Dodge. We appreciate your noting the timely and capable service you recently received from our team for your Ram ProMaster® 3500. It is rewarding to see that our team was able to diagnose, locate, and repair defective wires in a timely manner. Thank you for your feedback, and please let us know if we can assist you further.

September 21, 2023

The dealership does not have that customer friendly vibe , It’s all business No community to it very disappointing. More

by rwombo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

I worked with Derek Taylor on the sale of my new vehicle - he went above and beyond to get the job done and made sure I was kept in the loop the entire time. I highly recommend Derek and Sands. More

by frankngaribay
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Taylor
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review and five-star rating. Our Sales Team strives to go above and beyond to ensure that our guests have a wonderful experience. We at Sands Chrysler Jeep Dodge are delighted to know we were able to help you through the car-buying process. Thank you for your recommendation. Have a wonderful day!

September 20, 2023

Megan is always a pleasure to work with. She is friendly, helpful and efficient. Gets me in and out quickly More

by averym1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for sharing this 5-star review with us. We're glad to know that you were pleased with our team's hard work during your visit to Sands Chrysler Jeep Dodge and happy that they provided a helpful and efficient experience. Have a fantastic day.

September 20, 2023

Got there at a little past 9am. For an oil change and tire rotation. Counter person said a two hour wait. No problem . However I was there for almost 4 hours people came in after m More

by nate.andres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
Sep 22, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your experience with our Service Team to my attention and would like the opportunity to discuss your wait for an oil change and tire rotation, as well as this oil change offer. Can you please email me with your preferred contact information? Best, James Milligan General Sales Manager jmilligan@sandsautogroup.com

September 19, 2023

Great people to deal with ,no pressure ,no hassle , polite sales people and staff car ready on time and clean More

by brucelfoltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McMenamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave LaBar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss lopez, Larry Wildemore, James Weiss
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the favorable review. We are pleased that you had a positive experience with our polite Sales Team here at Sands Chrysler Jeep Dodge. We appreciate your noting the no-pressure and no-hassle environment afforded to you during your recent visit. Please let us know if we can assist you further.

September 18, 2023

Service IS GOOD - BUT I'm STILL WAITING ON PARTS FOR MY ENGINE LIGHT BEING ON SINCE LAST VISIT?? More

by john.d.paternoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

John, Thank you for sharing your review with us at Sands Chrysler Jeep Dodge. We are glad you enjoyed the level of service you received. If you would like to discuss the parts you mentioned, please feel free to reach out to me at the email address below. Best regards, James Milligan General Sales Manager jmilligan@sandsautogroup.com

September 18, 2023

Made the first oil change on my new Dodge Ram quick and painless, it’s a bit far to travel but fast service and great people made it worth while! More

by brknfthr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello. Each and every day, the Service Team of Sands Chrysler Jeep Dodge strives to be efficient. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 18, 2023

Service Mgr Ray was great with helping me along with Megan who had to deal with my warranty car company which I knew that would be an issues Megan had to call them serval times to get everything in orde More

by gumshoe98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen
Sep 18, 2023 -

gumshoe98 responded

Service dept. did an outstanding job with dealing with my car warranty company who tries to pick apart all work so many calls were made and Megan did a fantastic job along with Ray, service Mgr

September 14, 2023

Terrific place to have my car serviced. They explained everything, went through my request line by line. More

by salmankhan6994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore
Sep 15, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave this wonderful five-star review! We're overjoyed to read our Service Team continues to be informative to our customers. Please reach out to Sands Chrysler Jeep Dodge if you need further assistance.

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