Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
602 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
Great people and service and always there ready to help you in any way necessary you in any way necessary More
My vehicle has been in and out of service since June. The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an a The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an appointment, and even longer if I want a loaner vehicle. She was completely aware of my situation; she knew my vehicle had been there numerous times for the SAME issue, she knew how much money I had spent on repairs. Yet, she was still unwilling to help me in a timely manner. Luckily, I spoke with Ray, the service manager. He helped me and got me into a loaner the next day. However, my vehicle has been there for a month and I have not received one phone call to update me on the status of my vehicle. I have called numerous times, and I NEVER receive a return phone call. I feel devalued and disrespected as a customer. It seems like they are trying to pull something shady. Once I get my vehicle back, I will never return to this place!!! More
SANDS has been great with my Jeep wrangler! Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to frie Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to friends and co-workers. More
My overall experience was as pleasant as it could be. A welcoming environment for sure. A welcoming environment for sure. More
Service was nice and very fast. Car came out clean from the mechanic. Nice woman at the check out desk. Car came out clean from the mechanic. Nice woman at the check out desk. More
Great customer service and friendly staff my service advisor spoke clearly and explained everything to me in depth and valued my time! advisor spoke clearly and explained everything to me in depth and valued my time! More
Service was great! Very responsive and good with communication. I enjoy the express lane service and convenience, but it does get busy. "Expected wait times" would b Very responsive and good with communication. I enjoy the express lane service and convenience, but it does get busy. "Expected wait times" would be helpful when checking in. More
Respectful of customer’s time. All employees have always been friendly and personable. Thank you All employees have always been friendly and personable. Thank you More
The dealership was quick to get me in and out for my inspection. Pleasant to deal with. inspection. Pleasant to deal with. More
Excellent Customer Service and Workmanship. Very knowledgeable and very pleasant and conscientious staff. Thank you! Very knowledgeable and very pleasant and conscientious staff. Thank you! More