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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
602 Reviews

602 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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October 10, 2023

Great service. Fast and professional. Two cars Jeep Wrangler and Cherokee. Good communication . Friendrly crew. More

by rintus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore
Oct 10, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave your five-star review. We are happy to learn that our Service Team provided you with fast and professional service at Sands Chrysler Jeep Dodge and we would be honored to work with you again in the future.

October 10, 2023

Great service! ! Megan was awesome. Service center did a great job. Comforting to get great service as we travel. More

by cdavis3364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Oct 10, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for your amazing review! We are ecstatic to learn that you received awesome service from our Service Department at Sands Chrysler Jeep Dodge and it would be our pleasure to assist you with anything else.

October 09, 2023

Always knowledgeable and friendly. When making an appt., you can count on getting your vehicle back in a timely manner as agreed upon. More

by ronkid36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Oct 09, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, we are so pleased to know that our Service Team was knowledgeable, friendly, and assisted you in a timely manner on your visit. Thank you so much for the great review and 5 stars. We appreciate your business, and we look forward to see you at Sands Chrysler Jeep Dodge again in the future.

October 08, 2023

Dealership performs good work. However, they are not the most communicative. In this example, they had to order parts and I actually had to call two weeks later to schedule, when I More

by mattbailley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen
October 06, 2023

Great service and concern of ,custermers. Never had a dealer work with me so close as to my truck problems and also gave ne a loaner truck fo a long time until they could det parts More

by brucelfoltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McMenamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Weiss
Oct 07, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team We're glad to learn that you left Sands Chrysler Jeep Dodge pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

Oct 07, 2023 -

brucelfoltz responded

Great service and concern of problems

October 06, 2023

Amy was wonderful. She gave excellent customer service. I would definitely use her again. Thanks More

by kweron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, thanks for this glowing review! We are thrilled to know our team provided you with great customer service. Come see us again here at Sands Chrysler Jeep Dodge for any of your future vehicle needs.

October 06, 2023

I found your service department to be dishonest. They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate t More

by j.geroni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Allen
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here at Sands Chrysler Jeep Dodge. When given the opportunity, I would like to speak with you about the level of customer service and care you received from our Service Team regarding your visit for a tire rotation on your new Ram 2500. Please email me your preferred contact information so we can discuss this further. Best regards, James Milligan General Sales Manager jmilligan@sandsautogroup.com

October 05, 2023

Inspection and tires were all done within an hour. Thank you again for the great services More

by danielnorth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Oct 06, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We are grateful for you taking the time to leave this positive review. It brings us joy to learn that our Service Team took care of your inspection and tires in a timely manner. Should you need anything, please don't hesitate to reach out to us at Sands Chrysler Jeep Dodge.

October 05, 2023

They always take great care of my car. Never a worry after leaving. Highly recommend!!! More

by jim_seamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Sands Chrysler Jeep Dodge RAM responded

Hi. Thank you for your recommendation and positive review of your experience with our Service Team. We are so pleased with the careful attention your vehicle receives here with our team. Thank you for being a Sands Chrysler Jeep Dodge customer and let us know if we can assist you further or answer any questions.

October 05, 2023

They told me what needed to be done, and did it in less time mentioned. They checked with Zurich to ensure it was warranted prior to starting repair. More

by kmbennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Oct 18, 2023 -

Sands Chrysler Jeep Dodge RAM responded

We are grateful for you taking the time to leave this positive review. It is delightful to learn that our informative Service Team was thorough and took care of your needs in a quick manner. Your business is valued, and we hope you continue to choose Sands Chrysler Jeep Dodge.

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