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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.6
758 Reviews

758 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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February 05, 2024

Was able to be seen earlier than my appointment, which was great. The wait time was not that bad at all. More

by gunn-jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the feedback. We at Sands Chrysler Jeep Dodge appreciate knowing how your appointment reservation went. It's great to hear that there was lower wait time than expected.

February 05, 2024

They were able to accommodate me and fit me into their schedule and completed my state inspection as well as completing an oil change. More

by danny.morales36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady that handles payments., Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that Sands Chrysler Jeep Dodge could assist with your state inspection and oil change on time. Your satisfaction is significant to us; thanks for sharing.

February 05, 2024

The dealership was on time with inspection. Amy was very informative. Overall experience was very positive. More

by mes1477
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mansfield
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the feedback. It's great to hear that Sands Chrysler Jeep Dodge met your expectations with a timely inspection and provided useful information during your visit. We appreciate your kind words about our team's effort.

February 05, 2024

the van was there since10/19/2023 for a Transmisson and before it was log in was over a week. run from them no customer service over 25 phone calls later pick it up inon 1/31/2024 More

by todd.janney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is very important to us here at Sands Chrysler Jeep Dodge. We want every customer to have a positive experience and I would appreciate the chance to discuss the level of communication and overall customer care that you received from our Service Team regarding a transmission repair on your van. Can you please email me with your preferred contact information? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 02, 2024

Amy was professional and made good on everything she said she would do. She was accommodating More

by marksomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad our team was able to provide you with a professional experience at Sands Chrysler Jeep Dodge. It's great to hear that you found them accommodating. Thank you for your kind review, we appreciate it.

January 31, 2024

Amy is wonderful to deal with - she is very knowledgeable, professional and friendly. Service was efficient without a long wait time. More

by chess4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your feedback. It's evident that our team's knowledge and efficiency met your needs. We at Sands Chrysler Jeep Dodge value such positives in our service delivery.

January 31, 2024

They charged me $90 to test my battery, which was under warranty. They said it was fine, which it was not. The car continued to not charge properly and not start after sitting for a week, and finally the More

by Brian
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Brian, Your feedback is important to us here at Sands Chrysler Jeep Dodge. When given the chance, I would like to speak with you about your concerns regarding your recent experience with our Service Team and your subsequent charges. Please send me your preferred contact information so we can discuss this further. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

January 30, 2024

Considering I brought the car in a day early, the scheduled repair should be finished at the time promised. More

by davids2443
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

At Sands Chrysler Jeep Dodge, we strive for timely and effective service. We appreciate your understanding when delays occur. Feel free to relay future concerns directly with us.

January 30, 2024

Great service and always friendly and helpful. The best part is they are honest and don’t try to sell you more services than you need. More

by vlm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your recognition of Sands Chrysler Jeep Dodge's integrity and customer-oriented approach. Thank you for placing your trust in us.

January 30, 2024

They performed a routine maintenance and had to order a part that is on back order. That should resolve one of the issues with the truck. Megan was very thoughtful and professional, she represents the comp More

by rick@bruderelectric.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words about our team's professionalism and the maintenance of your truck. Your thoughts on Sands Chrysler Jeep Dodge are vital to us. Thank you for sharing them with others.

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