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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
603 Reviews

603 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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January 11, 2024

The dealership was excellent and professional. The agent provided service with a smile. Emily Lopez. More

by normahalison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for your feedback on the professionalism from Sands Chrysler Jeep Dodge. We appreciate your acknowledgment of our staff's commitment to serving with a smile.

January 11, 2024

We mainly dealt with Ray McKnight, the Service Director due to a question on a service charge. He couldn't have been more helpful and understanding after he did his research. I would highly recommend him More

by warblers50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We only dealt with certain people and we were not involved with the others so we couldn't rate those.., Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's great to read about your positive interaction with Service Director, Ray McKnight and Amy Mansfield. Sands Chrysler Jeep Dodge appreciates your high recommendation and how much you value our staff.

January 10, 2024

Fast service. Had vehicle back fast due to large job and vehicle runs great. Great work to the mechanic that installed new cam and lifters in our jeep. More

by ravenwolf9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're grateful for your positive feedback. We acknowledge the skill of our mechanics at Sands Chrysler Jeep Dodge and their efficient work on your jeep's cam and lifters. Thank you for recognizing it.

January 10, 2024

Thank you to Megan for going above and beyond on service with my Jeep Thank You More

by keithnholly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your praise for our service on your Jeep at Sands Chrysler Jeep Dodge. Megan indeed always strives to help customers effectively. Thank you for choosing us!

January 09, 2024

Amy is the absolute best. She knows her job. And is one of the friendliest people I know. Do whatever you can to keep her. More

by stemler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate the positive words about Amy. She is indeed knowledgeable in her job at Sands Chrysler Jeep Dodge and we're fortunate to have her on our team. Thank you for sharing your experience.

January 09, 2024

I waited for my oil change and filter work at the tables provided and read the Allentown Morning provided. The wait time was minimal. More

by eszapacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate noting your positive experience with our quick service. Enjoying a good read while waiting for an oil change and filter work at Sands Chrysler Jeep Dodge surely makes the time pass faster. Thanks for sharing!

January 04, 2024

They immediately took my truck into the shop at my exact appointment time and completed the work sooner than the time estimate given to me when I arrived for my scheduled appointment! More

by bwatson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your recognition of the punctuality and efficiency at Sands Chrysler Jeep Dodge auto service department. We look forward to maintaining this standard in all your visits.

January 04, 2024

The folks at Sands treat their customers with the upmost respect. They not only explain everything in fine detail, but they also take the time to listen to what the customer has to say, as well as answer ev More

by cal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McMenamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James "MACK" McBrearty, James Milligan, Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your recognition of the efforts made by Sands Chrysler Jeep Dodge to ensure full transparency and open communication. Honoring our customers with respectful dialogues is a value we hold high. Thank you for sharing your experience.

January 04, 2024

I have been using Sands for 20 years for service and sales. The service team is the greatest. More

by astepnowski5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore, Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your long-term trust in Sands Chrysler Jeep Dodge sales and services. Our team will continue to justify this faith.

January 04, 2024

Larry was responsive, courteous and knowledgeable about what was needed for my vehicle. I appreciated his attentiveness and patience with my questions. More

by SJGOLOMBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate this positive feedback about Sands Chrysler Jeep Dodge's staff and their attentiveness to your vehicle needs. Larry's courteousness is a commendable trait and we're glad your questions were addressed thoroughly. Thank you for trusting us!

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