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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
604 Reviews

604 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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February 02, 2024

Amy was professional and made good on everything she said she would do. She was accommodating More

by marksomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad our team was able to provide you with a professional experience at Sands Chrysler Jeep Dodge. It's great to hear that you found them accommodating. Thank you for your kind review, we appreciate it.

January 31, 2024

Amy is wonderful to deal with - she is very knowledgeable, professional and friendly. Service was efficient without a long wait time. More

by chess4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your feedback. It's evident that our team's knowledge and efficiency met your needs. We at Sands Chrysler Jeep Dodge value such positives in our service delivery.

January 31, 2024

They charged me $90 to test my battery, which was under warranty. They said it was fine, which it was not. The car continued to not charge properly and not start after sitting for a week, and finally the More

by Brian
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Brian, Your feedback is important to us here at Sands Chrysler Jeep Dodge. When given the chance, I would like to speak with you about your concerns regarding your recent experience with our Service Team and your subsequent charges. Please send me your preferred contact information so we can discuss this further. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

January 30, 2024

Great experience! Quick and easy. Friendly, personable staff. No nonsense sales people. Love my Jeep! More

by KGLENVILLE2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dizenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghen Muir
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear about your positive experience at Sands Chrysler Jeep Dodge. We value your satisfaction with the customer service team, and we know you'll enjoy driving your new Jeep around town.

January 30, 2024

Great service and always friendly and helpful. The best part is they are honest and don’t try to sell you more services than you need. More

by vlm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your recognition of Sands Chrysler Jeep Dodge's integrity and customer-oriented approach. Thank you for placing your trust in us.

January 30, 2024

They performed a routine maintenance and had to order a part that is on back order. That should resolve one of the issues with the truck. Megan was very thoughtful and professional, she represents the comp More

by rick@bruderelectric.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words about our team's professionalism and the maintenance of your truck. Your thoughts on Sands Chrysler Jeep Dodge are vital to us. Thank you for sharing them with others.

January 30, 2024

Amy greeted me cheerfully and explained the new vehicle service process. She is very professional and knowledgeable. Karla has excellent customer service skills and is always cheerful. More

by tam1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Glad to know our team was able to provide informational and professional services at Sands Chrysler Jeep Dodge. We appreciate your kind words on their customer service skills. Thank you for acknowledging their effort.

January 30, 2024

Considering I brought the car in a day early, the scheduled repair should be finished at the time promised. More

by davids2443
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

At Sands Chrysler Jeep Dodge, we strive for timely and effective service. We appreciate your understanding when delays occur. Feel free to relay future concerns directly with us.

January 29, 2024

Thanks for going the extra mile to fix my recurring problem with the jeep wrangler! More

by hubble1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your feedback at Sands Chrysler Jeep Dodge. It's part of our commitment to ensure every Jeep Wrangler runs the way it should. Your endorsement means a lot to us.

January 29, 2024

Always a pleasure to deal with the service department even though to this day the issue has still not been solved. More

by rmertz2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, I appreciate you taking the time to share your feedback, and I would like to learn more about your overall experience with our Service Department and the level of service you received. Would you mind emailing me your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

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