Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
605 Reviews
Call Service Center (215) 536-0946

605 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

Sort by
April 04, 2024

Could not complete service due to staffing issues. Poor communication. Was told if I wanted to pick up truck and drive it to another location, wait and then bring it back they could give me inspection More

by travisblose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Wildemore
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to share your review about your recent visit. We take your feedback very seriously and I would like the chance to learn more about your experience bringing your truck to our Service Team. Could you please email your preferred contact information to me? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

April 04, 2024

Jon with financing and bo with sales were great, super helpful! Very much appreciated the effort and hardworking on bith fronts. More

by marcloeffler523
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team at Sands Chrysler Jeep Dodge was able to provide a great finance and sales experience for you. We appreciate your kind words. Thank you.

April 04, 2024

I was very pleased with the service & efficiency of the dealership & the courteous attitude of Amy. She was very helpful & knowledgeable. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear you received efficient service from our team at Sands Chrysler Jeep Dodge. Amy's knowledge and courtesy are key components in ensuring your satisfaction. Thank you for the kind words.

April 04, 2024

Thank you for your time and the services you offer to customers to care for their car More

by LAGAUL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your praise at Sands Chrysler Jeep Dodge. We're glad to look after customers' vehicles and continue giving our best support each day.

April 04, 2024

Andrew really works hard to make sure he finds the perfect vehicle to fit our needs and his Manager Dave followed up to make sure we were treated right. I will definitely be coming back for more vehi More

by NDALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave LaBar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's great to hear your interactions with our team at Sands Chrysler Jeep Dodge were so positive. We are always here to assist in finding the ideal auto for your needs. Thank you for sharing and rating us highly.

April 04, 2024

understaffed, under pressure impacting your customer base due to no follow up, no alignment, no communication despite several attempts and requests to speak with someone . . . however, they will try to sell More

by carboforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please provide me with your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 13, 2024 -

carboforce responded

Dave, I don’t believe we have anything to discuss since this is not my first bad experience nor the first time someone “promised” to try and rectify the situation which is my biggest concern . . . The Jeep continues to have issues and has been serviced several times in the past 9 months at your dealership (IE: fog lights don’t work and it’s not bulbs, check engine light continues to come on, currently engine is bogging and whining). 70k miles bought brand new from Sands, always serviced by Sands, routine and maintenance done there. My contact information is up to date in your files! If someone was truly concerned they would return my calls, emails, message to several staff members. The only time I’ve received a call is to sell me a vehicle! No thank you. Out this weekend looking for something different.

April 04, 2024

Took my my 2017 ram in with a common water leak issue that these trucks have, paid 200,and change for a new third brake light which i already replaced the seal on. Got my truck home and had 1nch of water More

by alighthart55
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who cares
Report | Print
Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us, and I would appreciate the chance to speak with you about the level of customer care you received from our Service Team during your visit to have a water leak addressed on your 2017 RAM. If you would, please send me your preferred contact information so we can discuss this matter further. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

April 01, 2024

Great work on everything I needed to get done, great communication and competitive pricing too. More

by gsobotor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sands - 5 stars, Megan Allen
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear you had a positive experience at Sands Chrysler Jeep Dodge, and that our communication met your standards. Competitive pricing is one of our service attributes we take the most pride in. Enjoy your day.

March 30, 2024

yeah everything was fine I really hate writing reviews it is VERY annoying Thanks have a great day More

by stevenlaine
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your five-star rating and taking the time to write this review for Sands Chrysler Jeep Dodge. Thank you again and take care.

March 29, 2024

Sands always has great service always up front and get you in and out without a problem More

by sunshine2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wildemore
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for acknowledging our efforts at Sands Chrysler Jeep Dodge. We pride ourselves in offering efficient and transparent service. Your words are appreciated!

1
...
25
26
27
...
61