Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
605 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
Can’t say enough GREAT things about Sands Quakertown. Excellent professionalism, service, and attitude from all employees. We purchased two awesome cars about one year ago with the help of James McBreart Excellent professionalism, service, and attitude from all employees. We purchased two awesome cars about one year ago with the help of James McBrearty. Stopped in today for an oil change. Lucky to see James and was treated like family. We love our cars and the relationships we have developed at Sands. Big thank you to Larry and the service department for top notch work and for always answering any questions. Special thanks to General Manager Dave LaBar for creating such a fun and professional dealership. Never thought taking my car in for an oil change would be so enjoyable! Thank you Sands Quakertown! More
This is absolutely the worst dealership I've ever experienced. I took my truck in for a warranty repair due to a popping sound in the front end. It was determined that the outside left tie rod en experienced. I took my truck in for a warranty repair due to a popping sound in the front end. It was determined that the outside left tie rod end was defective. The first issue was they ordered the incorrect part. They returned the truck to me after 5 days, but they never performed a front-end alignment which caused my front tires to wear excessively. I schedule the truck again because not only was my front tire very worn, and there was now a new noise. I took it to different shop which confirmed the front-end alignment was way out on tie rod they replaced. All other were perfect. They Service Manager basically said, too bad and refused to service my truck again or provide any reimbursement of any kind. Stay far away from this dealership. You've been warned. More
Great overall service. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. More
The service manager is a class act. Customer satisfaction is definitely a priority at this dealership. Customer satisfaction is definitely a priority at this dealership. More
Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. Always a smooth and easy process. Great dealing with a company that puts customers first. More
Service is always an issue every time I go to Sands Jeep. I will no longer be using their service department. Misinformation over two incidents which resulted in wasting my time dropping off my Jeep. They I will no longer be using their service department. Misinformation over two incidents which resulted in wasting my time dropping off my Jeep. They make a mistake twice but don’t own up to it or make it right. Asked to have a General manager call me but that never happened. I guess I’m not worth their time. Sands is no longer worth my time either. More
Sands Chrysler Jeep Dodge RAM continues to be a top notch dealer and service center. All of my service work was finished as promised, and once again, everyone was so pleasant to deal with. Alexander Frisch dealer and service center. All of my service work was finished as promised, and once again, everyone was so pleasant to deal with. Alexander Frisch was a great new addition to the service department, and he handled everything I needed perfectly from start to finish. I mentioned in a previous review, you need to trust who you deal with. And Sands continues to be the place I trust from sales to the amazing service department. Keep up the awesome work everyone! More