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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

4.6
1,015 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 1,015 reviews

December 17, 2012

I have never had such a wonderful experience buying a car. From the moment I walked into the showroom I was treated like a "friend" and not a number. My sales Rep was Tom Abati (not sure of spelling of More

by mreaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Abati, Dennis Frederick
October 21, 2012

Pricing and knowledge of vehicles, and understanding of what I was looking for will keep me coming back. I had a very non selling feeling during the entire process, they made me feel like it was all about More

by Donnaemrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Ken
October 01, 2012

Our experience at Sands was very good, mainly due to our salesman, Tom Abate. He was a real gentleman when my son and I stopped in on a whim to look at used cars. Tom really listened to what I was looking f More

by Paige N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abate
September 12, 2012

My wife and I bought a used 1994 Mitsubishi Gallant from you in 1996. We still have it and it runs GREAT with 225,000 miles on it. We just bought a 2010 Mitsubishi Gallant from you on 9/9/12. We made th More

by morris.benfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Farley
September 08, 2012

Sales used "bait and switch" tactics to get me into the dealership. Then when they showed me higher price vehicles the did not honor their "guaranteed credit" advertisement. After complaining an More

by z7051371
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marty Tripp
Sep 22, 2012 -

Sands Chrysler Jeep Dodge RAM responded

Rest Assured that we did not use any such technique. There was a little confusion due to our computer system being down. However, as advertised we were able to provide a written approval on the vehicle of interest. Since that time we have also gone the extra mile to make sure we could assist you with the purchase of that or another vehicle. If there are any questions or additional concerns please contact Matthew McMenamin at (215) 397-5661

September 07, 2012

Tom was very professional, helpful, and low pressure. We went in to look for a new Dodge Dart and Tom helped us define what we wanted, showed us what he had in stock, and did not try to use a hard sell with More

by rspehar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Abate
April 23, 2012

Bill Cody has always been there for me, Russ Bill Cody has always been there for me, Russ Lichtenwalner in service is first class, and Marty Tripp in sales has sold me two new vehicles. Ret More

by Minisforever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Russ Lichtenwalner
Sep 18, 2012 -

Sands Chrysler Jeep Dodge RAM responded

Sands appreciates your honesty regarding this matter. Although we strive for excellence there are times we do not achieve it. We will continue to do our best and are making efforts to ensure that everyones receives the service you have from Bill, Russ, and Marty.

April 20, 2012

I have leased 2 vehicles from this dealership and have been very happy with both. However, I had received a price on a used car for my daughter and her boyfriend and was told which salesperson to have the More

by c.hamiltom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
March 19, 2012

I think I have to rate my experience between very good and excellent, so let's just go with excellent. :) Everyone was helpful, starting with Amy, then Matt, then Derek who spent time with me, was very h More

by BJW1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Bast
Mar 20, 2012 -

Sands Chrysler Jeep Dodge RAM responded

BJW1127 Thank you so much for being our customer. We know you have many choices when purchasing a car and we work very hard to earn your business with a pleasurable experience. Here at Sands we are very lucky to have an exceptional sales team.

October 17, 2011

Experience with Sands Auto Group was terrific. All the employees that helped us were wonderful and very knowledgeable. Made for a good car buying experience.Would recommend to anyone. More

by DREW1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
Oct 18, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "DREW1965": Thanks so much for your recent purchase and positive review on DealerRater! It was our pleasure to serve you and your automotive needs. Marty Tripp (your salesperson) and the rest of our staff eagerly look forward to a long lasting relationship. Take care. Sincerely, Gene Werley Marketing Director Sands Auto Group

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