Sands Chevrolet - Surprise
Surprise, AZ
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These 3 people: Colin, Sean and Santana are truly the BEST in the business. After spending hours each night for almost a week of looking for cars and working with other dealerships, sales & finance peop BEST in the business. After spending hours each night for almost a week of looking for cars and working with other dealerships, sales & finance people - it was a refreshing experience working with these gentlemen. Colin, our salesman, is the epitome of nice. His friendly mannerisms drew us in and made us feel more comfortable. We were undecided between 2 vehicles and he freely gave his opinion & it mirrored ours - giving us more confidence in our choice. He listened to our needs, desires and wants & didn't pressure us throughout the entire process. He treated us like he feels he'd like to be treated - like he was buying the vehicle himself. We actually feel we know him better as well & enjoyed talking with him - even on a personal level. Sean, the Internet Director, worked the numbers for us with incredible precision & knowledge - giving us so many options. He ensured we got the price and payment we were looking for. Sean also took time to explain the hows and whys of interest and its relationship to our rate & payment. He knew our pre-approval rate & topped it!! We received the best rate possible. Santana, the Finance Manager, took time to explain the amounts, possible warranties and different insurance policies that were available to us. We signed our contract with confidence. Thank you Sands Chevrolet Surprise, for employing great people that will keep us coming back and keep us referring our friends to your dealership. (it's now our dealership too!) More
I took my 2007 Yukon in for an oil change and tire rotation. I had never been to the Sands dealership before and finding their internet special prices decided to go. I was impressed by the facility rotation. I had never been to the Sands dealership before and finding their internet special prices decided to go. I was impressed by the facility when I drove up. I was greeted promply on the service drive and asked what I needed. I was not pressured to include additional services. My wait time was one hour which included my services plus a car wash. The waiting area was very plesant and the display of ventage chevys was intersting. I'll go there again. More
They had the easiest buying experience I ever had, NO BS just a great price no body could beat! I highly recomend this dealer to anyone! The staff was very straight forward and willing to make a deal with n just a great price no body could beat! I highly recomend this dealer to anyone! The staff was very straight forward and willing to make a deal with no hassel or back and forth, they offered the best deal on the first try! More
Called and spoke to dawn on wednseday and ont Thursday I had been approved with my payment and vehicle sale was so easy I have my girlfriend going down to pick up a car on Sunday I would recomend sands to a had been approved with my payment and vehicle sale was so easy I have my girlfriend going down to pick up a car on Sunday I would recomend sands to anyone I have another relative comeing down to look at a car here looks like we will be a sands family for years to come More
Professional & friendly staff. Worked with me to give me the amount I was looking for for the trade-in for my car. I did not feel hurried or rushed and the staff answered all my questions. They explained me the amount I was looking for for the trade-in for my car. I did not feel hurried or rushed and the staff answered all my questions. They explained all the sale terms and and additional options without me feeling pressured. More
Bought our 2011 Chev Equinox at Sands Chev in Surprise AZ and have been treated with nothing but greatness from everyone there. I would highly recommend this dealer not only for sales but for service, I have and have been treated with nothing but greatness from everyone there. I would highly recommend this dealer not only for sales but for service, I have been thoroughly impressed with everyone! More
Jazzy understood that we had a budget to stick to and she actually respected that unlike other dealers i have dealt with in the past. She refused to show us any car out of our price range and only showed us actually respected that unlike other dealers i have dealt with in the past. She refused to show us any car out of our price range and only showed us family friendly cars like we had asked. My husband is very specific in what he likes in a car and she happily dealt with that! She made sure she got us the best deal and explained every single step of the process since my husband and i are relatively new to this whole process More
The salesman was very friendly and listened to what I was saying.He did not try and push me to buy and actually save me money by showing me a lower model that had everything I was looking for at a lower pric saying.He did not try and push me to buy and actually save me money by showing me a lower model that had everything I was looking for at a lower price! also showed me and met the service dept.adviser. It all took just a couple of hours. More
when i arrived , i met irwin out on the lot .he asked when i arrived , i met irwin out on the lot .he asked what i was intrested in . he showed me the car and the truck that i wanted to look at.they when i arrived , i met irwin out on the lot .he asked what i was intrested in . he showed me the car and the truck that i wanted to look at.they were the plane jane ad come ons . too plane and no options . then we looked at the silverado upgrade with nice options,which i drove and liked .i returned the next day and me him and the sales manager haggeled price and trade value .came back the next day with the wife , and we finished the deal. so far a very satisfied customer ! kennis arrington 2/18/2011 ! More
I have used this dealer in the past for service (also excellent). This trip was to trade in my Avalanche for a new Camaro. With Mark, the sales experience was light hearted and pleasant. He and Chris excellent). This trip was to trade in my Avalanche for a new Camaro. With Mark, the sales experience was light hearted and pleasant. He and Chris have a sense of humor, which I find very positive in a buting situation. Nor as stressful as just crunching numbers and having closer after closer put the squeeze on you. I have already recommended this dealer to several people, for both service and sales. More