Sands Chevrolet - Surprise

Used car sales manager was worst I have ever met. Extremely rude and would not help explain anything. Would not use this place again if my life depended on it. Extremely rude and would not help explain anything. Would not use this place again if my life depended on it. More

Dawn Farrel has been the best sales representative I have Dawn Farrel has been the best sales representative I have ever work with in a dealership. Very friendly and helped me get the best price for what w Dawn Farrel has been the best sales representative I have ever work with in a dealership. Very friendly and helped me get the best price for what we where looking at and our situation. She followed through on her promise. Greatly appreciate, enjoyed and looking forward to dealing with Surprise Sands Chevrolet currently and in the future. Great facility!! More

I just purchased a new 2011 Silverado pickup at Sands in Surprise, AZ. Joshua Gull, sales person, was helpful and pleasant to deal with as were the other Sands personnel with whom I interacted. Overall, t Surprise, AZ. Joshua Gull, sales person, was helpful and pleasant to deal with as were the other Sands personnel with whom I interacted. Overall, the transaction was a positive experience and I would not hesitate to recommend Sands to my friends. More

Dawn made this such a wonderful experience! I never felt rushed or pushed into any particular vehicle, she showed me everything and let me choose what was best for my needs. Yes as always buying a new car i rushed or pushed into any particular vehicle, she showed me everything and let me choose what was best for my needs. Yes as always buying a new car is a lengthy experience but she made it as positive and non pressured as possible. She was honest and straight forward about price, interest rate, rebates, and payment making sure that I was comfortable with it at all times. Thank you again Dawn, I will not only recommend you to others but I am a life long buyer with you. Sands is so blessed to have you as one of their elite! More

We had a great buying experiance at Sands Surprise when we purchased our new car. The salesman was very friendly and was very honest (yes honest-even when he made a huge mistake he admitted to it and didn' we purchased our new car. The salesman was very friendly and was very honest (yes honest-even when he made a huge mistake he admitted to it and didn't try to lie). He did everything he could to fix his mistake and sure enought he did. We got our new car the next morning. All of the people we came in contact with were so friendly and helpful. Our finance person even took the time to call a couple days later just to tell us the loan was finalized and to have a good trip. He had remembered we mentioned we would be going out of town after the purchase. Over all we were very happy with them at Sands Surprise and wpuld recomend them to others. Thanks Kevin, Chris all the others involved !!!! More

Lately every time I take my vehicles in for just an oil change they seem to find something else wrong that is more expensive and not covered by the warrenty.Last time they told me my brand new Malibu 2011 change they seem to find something else wrong that is more expensive and not covered by the warrenty.Last time they told me my brand new Malibu 2011 also needed an alignment and tire rotation, which they said would not take that long but we were ther for over 2 hours.When I ask about a discount for having to wait so long Jason raised his voice and said "I told you before it could take 1 hour or longer but I beleive he said 1 hour or 1 hour and a half not over 2 hours. I will go back to Power Chevrolet for better customer service Thanks, George More

Worked well with me, I was a first time buyer. The staff was very friendly and helpful. Sales rep and other staff were not pushy like most dealerships. Made my buying experience very simple. Would definitel was very friendly and helpful. Sales rep and other staff were not pushy like most dealerships. Made my buying experience very simple. Would definitely recommend to buy here. More

I found what I was looking for online (2006 Dodge Ram 1500 Mega Cab). I emailed for more information and Mike Lehr responded via telephone. I made an appointment with him the same day (Sunday). I told Mi 1500 Mega Cab). I emailed for more information and Mike Lehr responded via telephone. I made an appointment with him the same day (Sunday). I told Mike what I was willing to pay monthly and what I had to offer for a trade. He never pressured me to go any higher and instead asked me if we could not make it work how long was I willing to wait and I told him I am very patient and willing to wait for the right vehicle...well I fell in love with the one that I saw online. We made the deal and signed the papers. I felt he was on my side the entire time. Also, I was called on Tuesday to come sign the final papers and Chris Sollars actually found me a better deal with an even better interest rate that we had originally agreed upon. By the way, both men were very enjoyable to work with!!!! Oh and lets talk about price....I was given an extremely great price for my truck....I have compared and found no other with the same options at the same price as what I was offered and paid. Also, I was given an excellent offer on my trade-in!!!! More

Nancy made buying a new car very easy!!! She knew her Nancy made buying a new car very easy!!! She knew her stuff and did a wonderful job to make my husband and myself very comfortable.... I will only bu Nancy made buying a new car very easy!!! She knew her stuff and did a wonderful job to make my husband and myself very comfortable.... I will only buy cars from Sands!!! Thank You Nancy!1 More

Scott made sure that I was overly satisfied. He exhausted every option possible to ensure that I was happy. I will never go to any other dealership than sands. every option possible to ensure that I was happy. I will never go to any other dealership than sands. More