Sands Chevrolet - Surprise
Surprise, AZ
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Larry was our salesperson he was very knowledgeable and answered our questions. He was not in our face to buy. We felt very comformable and at ease with his help. When I had an accident after a mont answered our questions. He was not in our face to buy. We felt very comformable and at ease with his help. When I had an accident after a month of owership we came back to have Larry to help us buy another Cruze. The little car protected me just as Larry said it would. More
My overall experience with this dealership was pretty good. I was a little surprised to say the least. There were no game tactics. I felt the price for the new vehicle was fair. I did sense a little good. I was a little surprised to say the least. There were no game tactics. I felt the price for the new vehicle was fair. I did sense a little bit of disappointment in their faces when I was letting them know that we wanted to think about it and return but of course that would be expected when they spend a couple hours with you and worry that you won't be back. But they gave us our space and time to think it over and we decided "last minute" that we wanted to take the deal. I also did not feel pressured in finance when we discussed extended warranties or gap. The signing was done very quickly and before we knew it we were on our way with our brand new Chevy Equinox. Thank you Sands Chevrolet of Surprise for making our car buying experience easy and refreshing! I will be referring and doing business with you again! More
Eric was very personable and knowledgeable. He, his manager, the finance representative and Allstate representative were all very professional, and their helpfulness was greatly appreciated. manager, the finance representative and Allstate representative were all very professional, and their helpfulness was greatly appreciated. More
I was there to help my daughter purchase a car. The dealership was very helpful in getting her into what she wanted and what she could afford. I would refer this dealeship to anyone. Great service. dealership was very helpful in getting her into what she wanted and what she could afford. I would refer this dealeship to anyone. Great service. More
Great customer service!! Tony helped us with what we wanted and we walked out of there with our Traverse! We are very happy and our kids are happy too! wanted and we walked out of there with our Traverse! We are very happy and our kids are happy too! More
i had stop by just to check out the 2012 trucks,cause own a 07 silverado and was just looking maybe to trade it in. so they stated i was a little negative to come back in a few months. which i was fine wi a 07 silverado and was just looking maybe to trade it in. so they stated i was a little negative to come back in a few months. which i was fine with.two weeks later i get a call from the sales person paula ,she stated they had some new rebates and NOW THIS WOULD WORK SHE PROMISED ME.SHE THEN PUT ME ON THE PHONE WITH HER SALES MANAGER HE SAID PLEASE COME IN.i will not waste your time .i came in he greeted me at the door and shook my hand ,THE N STATED I WILL PUT YOU IN A NEW TRUCK TO DAY.you have my word.so i was there about 6 hours then comes and wants more money down from what we agreed on, and a higher monthly payment.well i walk out,it gets better .now once again this sales person paula calls me again saying she was sorry and i do have a few trucks that would work,i get there she has one truck which was older then my truck wants me to trade in mine for.these people are liers and dishonest,dont trust them More
Customer service was very pleasing. They helped us as soon as we pulled up and we didn't have to go ask for or find a sales person. The quality of work was very good. He held his cools because we did tak soon as we pulled up and we didn't have to go ask for or find a sales person. The quality of work was very good. He held his cools because we did take a while to make a decision. Sean also even stayed with us to make sure he closed the sale with us and it was even after his work hours. He was friendly made us laugh and he was very respectful to my friends that I came with and me. Overall experience was wonderful. I don't think we wanted to take a chance with another dealer we know we made an excellent decision. I believe we had got a good price but i think we could have worked out a better payment plan for the most part. only issue was we didnt receive our floor mats. More
They worked hard to get the deal I wanted, they really did care. Great guys. Thanks... I bought a truck there 2 years ago with Mike Wimberley (Not so good) but I'm glad I went back and gave them anothe did care. Great guys. Thanks... I bought a truck there 2 years ago with Mike Wimberley (Not so good) but I'm glad I went back and gave them another chance, I guess it just depends on who you work with. More
Working with Tim via Internet was a great experience in purchasing a vehicle and having them deliver to my front door was amazing. Everything went great with questions limited and all the friendliness rece purchasing a vehicle and having them deliver to my front door was amazing. Everything went great with questions limited and all the friendliness received from everyone at Sands Chevrolet. Great job to Tim, you're a great salesman, and to who that helped him to make everything become a reality for me to trade and purchase a vehicle. Thank you...I will recommend you to whomever that may be interested in purchasing a vechile. Thanks again. More