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Sands Chevrolet - Glendale
Glendale, AZ
4,300 Reviews
We are a family owned and operated business, and we have been open more then 75 years. We are proud contributors to the Boys and Girls club of Arizona. We have also been named Chevrolet dealer of the year for over ten consecutive years. While we are 82 years old we certainly do not want to look like it. We have a brand new building that includes a showroom and a state of the art service department. Come down and take advantage of our great deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,300 reviews
September 30, 2022
I flew to Arizona, from San Diego, because the salesman and sales manager said I was approved for a Camaro. I wanted a manual transmission and at the time this was the only one. They promised me all I had and sales manager said I was approved for a Camaro. I wanted a manual transmission and at the time this was the only one. They promised me all I had to do was submit my downpayment of $1500.00 and sign papers. I did all that and drove away with the car. 3 weeks later Sands Chevrolet was threatening me to drive the car back because the financing fell through. How is this possible? I was promised everything was good to go. They then stated they couldn't verify employment, which is completely a lie because according to my HR and supervisor they never called. I witnessed my supervisor call the bank myself so I'm not sure what this dealership is trying to pull. They then sent a tow truck to my house to come get the car, because of my disability I explained I was unable to drive 5 hours to Arizona to bring it back. Also, how would I get home? This has already cost me a flight and expenses when I first picked up the vehicle. As soon as the car was picked up I was promised by Stephen Yglesias that he would work on my refund. It has been weeks and I am still without a car and without my 1500.00 dollars. I spoke to Chad Helmer the General Manager and he wanted to offer me a customer "Good Will" of 1,000. Why am I not getting my full 1500? Then he proceeded to say it cost him 1700 to tow the vehicle. How is that my fault or problem? This dealership is one scam after another. I am still currently waiting for my $1500.00 refund. Please go anywhere else if you want a vehicle. I have never had this experience and have purchased many vehicles. More
by rebecca2castillo2
February 19, 2022
Bought new Z71 Silverado with inline six Duramax turbo. Love the truck and Sands treated me right. Kenny was my sales person and was great to work with. Definitely would go back in future when my wife is i Love the truck and Sands treated me right. Kenny was my sales person and was great to work with. Definitely would go back in future when my wife is in need of new vehicle. More
by Wsimmons75
Employees Worked With
Kenny
November 15, 2021
Came in for oil change and they gave me free tires, brakes, oil change and cleaned the inside of my car. Best service ever! Will be back! brakes, oil change and cleaned the inside of my car. Best service ever! Will be back! More
by Sonyag64
Employees Worked With
James Black and rest of crew that worked on Friday Nov 12,21.
November 15, 2021
I came in for oil change and I got a free oil change, free tires and breaks. I have a handicap granddaughter that I help my daughter to take care of and the free services came right on time. I'm so appre free tires and breaks. I have a handicap granddaughter that I help my daughter to take care of and the free services came right on time. I'm so appreciative. Best service ever! Highly recommend Sands Chevrolet Glendale! Will be back! James Black More
by Sonyag64
Employees Worked With
James Black and rest of crew that worked on Friday Nov 12,21
June 23, 2021
Awesome dealership! The sales team, finance team and management team are all great. I actually enjoyed my car buying experience. This was the first time I’m actually able to say that. management team are all great. I actually enjoyed my car buying experience. This was the first time I’m actually able to say that. More
by Pat277480
Employees Worked With
Jose Almodovar
April 18, 2021
Willing to work with you! Ask for Drew! He’s newer but really helped us out. We had some complications with our person info and he worked hard to get us in a great vehicle ! really helped us out. We had some complications with our person info and he worked hard to get us in a great vehicle ! More
by Jessielum42
Employees Worked With
Drew , Jose Almodovar
October 02, 2020
Beware of the deal that is too good to be true as they get you in, GET YOU TO fall in love with the vehicle and waste your time. At the end of 2 hours the deal is not what it seems to be. All of a sudd get you in, GET YOU TO fall in love with the vehicle and waste your time. At the end of 2 hours the deal is not what it seems to be. All of a sudden it became a salesman error and the Mgr. says, error made!! it will cost you $15,000 more all while the salesman plays dumb. Walk out and buyer beware of the cars sales business as it's all a scam, bait and switch BS at this dealership. More
by bill
Employees Worked With
dw
June 25, 2020
My car was delivered for service via Chevrolet roadside service to Chad F. As usual he went above and beyond to get everything I needed fixed and called me to let me know what was needed before moving in. service to Chad F. As usual he went above and beyond to get everything I needed fixed and called me to let me know what was needed before moving in. Like my key for the wheel locks was no longer in the car so he called and asked what I wanted to do because it needed a tire rotation and balance. And before my niece picked up the car he made sure everything was working properly, all updates were taken care of and the recall was taken care of and safe for the road. I have had Chad for car service since 2014 and I am out of state and currently and he still took very good care of me and my niece and I will always be thankful for him and I will always and have in the past referred the Glendale dealership and also said to make sure to see Chad for service because he takes care of his customers. I'm sure everyone does but Chad doesn't treat me like a female that knows nothing. I give Chad 5 stars also. More
by Mel L.
Employees Worked With
Chad F.
June 15, 2020
My family member went in to service their new car only to find employees gathering, no masks, no precautions in place for safety of COVID 19. When businesses everywhere have placed precautions these folks ar find employees gathering, no masks, no precautions in place for safety of COVID 19. When businesses everywhere have placed precautions these folks are all hanging around the water cooler so to speak chatting no social distancing and clearly no care in the world we are living in today with a state "lit" up with 1000 plus cases a day. Sands must not have gotten he memo that businesses still have people at work from home and others are full force safety! And forget the so called cleaning to the inside it did NOT happen says the dust still on my dashboard. Management will dismiss your concerns and suggest they don't have to follow any mandates from the state too. Dealers down the street from these folks are complying run or drive to those. OUTRAGED More
by charcollierday2020
Employees Worked With
GM of delaership
