Sands Chevrolet - Glendale

I went into dealership and starting negotiating process with my salesperson after taking a test drive. Before the negotiations were completed, he asked that I complete an evaluation on him. That was pret with my salesperson after taking a test drive. Before the negotiations were completed, he asked that I complete an evaluation on him. That was pretty awkward because I felt like I had to give him a good evaluation or no deal. I went to finance dept to sign contract and when I returned to my salesperson, he was already working with some new customers, which made me feel like he no longer cared since he made the deal with me. I was pawned off to another salesperson who put on my temporary license plate and thought I was done. I said I still needed my floor mats and another part I was promised. My original salesperson needed to be contacted to get the floor mats and told me he would mail me the other part he promised me. A week and a half later, still no part in the mail and I needed to keep after him with many phone calls to get a schedule made to have my windshield replaced, which he also promised. My last call to my salesperson, he transferred me to the parts person who stated this was the first he heard of me needing a replacement windshield. My salesperson made me feel like he no longer wanted anything to do with me once I signed the contract. Watch out for Larry DeNinis so he does not do this to you too. More

Thank you Jose Martinez for outstanding service. I love my Buick. If I know anybody looking for vehicle I will tell them to go to sands cheverolet. Ask for Jose Martinez. When Iam ready to Buy a new vehi my Buick. If I know anybody looking for vehicle I will tell them to go to sands cheverolet. Ask for Jose Martinez. When Iam ready to Buy a new vehicle sands will be the first place I go to. I got so many people compliment on my buick Lasabre. Thank you again and Happy New Year More

I recently purchased a new Silverado from Sands Chevrolet and the whole prcoess from selecting a vehicle, to my trade-in, to negotiating a price on the new truck was fantastic. This comes after trying to pur and the whole prcoess from selecting a vehicle, to my trade-in, to negotiating a price on the new truck was fantastic. This comes after trying to purchase a vehicle with two other dealerships who didn't seem interested in trying to make a deal I was comfortable with, or not near as friendly as the personnel at Sands. I believe I received a fantastic deal and would recommend them greatly. I basically told them what I was willing to pay for the the new truck (quite a bit less than sticker price), and they said OK. More

The customer service was great, are original sales person we were scheduled with was with another customer, but we were helped immediately. We did have to return to the dealer to resign one for different fin we were scheduled with was with another customer, but we were helped immediately. We did have to return to the dealer to resign one for different financing the other was due to paperwork error, also there was a chip in the windsheild that was going to be replaced we scheduled with Alan for Saturday morning when we arrived the service writer had no record of our appt. We did however get it replaced they cam to our home the following monday. More

I have done a lot of research and am familiar with the number of choices that I have when it come to not only cars, but where to buy them. When I came across Cody at Sands Chevrolet in Glendale, he was v number of choices that I have when it come to not only cars, but where to buy them. When I came across Cody at Sands Chevrolet in Glendale, he was very professional and courteous. From my initial conversation, Cody knew exactly what I was looking for, what I could afford, and most importantly knew my time was extremely tight and valuable to me/ Cody and his partner Bill both worked very hard to make sure that I understood my options of not only vehicles, but finance options too. Who knew 0% isn't the best deal? With all the cash back incentives that Chevy was offering, and the fact that I don't keep my cars for very long, they were able to structure the deal to where I financed less money, and had the same payment as I would have at 0%! Now that is a great deal. Long story short, being a new comer to Arizona, it is comforting to know that I have found Cody and Bill at Sands Chevy (in the internet dept). They truly are trusted experts in a field that can use a few more like them. More

i am not very happy becouse i came to your dealership for a used car and Art did find me one but after 5 days the engine light came on the brakes were loud and there was a bad vibration in the front that you a used car and Art did find me one but after 5 days the engine light came on the brakes were loud and there was a bad vibration in the front that your service said they could not here but my family did. All i wanted was a dependable used car with a payment i could be comfortable with put instead i got a 2010 with higher payments becouse i was told there were not any used cars they could show me in that big lot Now i have a car i'm not happy with and a payment i have to worry about paying. I;m sorry i came to your dealership and would not recommend you to any one. Reason for visit USED CAR. I feel it was age discrimination. And they did this for a bigger committion. I am going to the attorney general becouse i feel i was treated on fairly. And I was charged 7.000 dollars more than the car was listed for. More

everyone was very helpful.. mike showed me all kinds of options as far as different vehicles and i feelhe worked out a fair price. mike was again helpful while i transition from my car to the new truck options as far as different vehicles and i feelhe worked out a fair price. mike was again helpful while i transition from my car to the new truck in allit was a very good experience. i definitely like my new truck More

After seeing other dealers I was glad that I stopped at Sands Chevrolet.... After months of headaches looking for the right car my wife and me decided to go to Sands Chevrolet and all I can say it was the Sands Chevrolet.... After months of headaches looking for the right car my wife and me decided to go to Sands Chevrolet and all I can say it was the most grateful experience, easy to work with, trying to give you the best deal and most of all the salesman, what I liked the most you will deal with one person only, you do not have to deal with 2 or 3 and sometimes 4 salesman, manager of the salesman, manager of the manager and so on...... Thanks again for the great experience and you bet that I will come back again when ever I decide to trade my wife's car.... See you soon.... More

We went to trade in a car this guy was so rude. He even recommended that we go to another dealership that we had told him about to get what we were looking for. We went in on a Friday turned in some paper recommended that we go to another dealership that we had told him about to get what we were looking for. We went in on a Friday turned in some paper work went back in on Saturday to complete it that had already lost it...... Total jerk of a guy I would never send or recommended their services to anyone I know ...... nor to anyone I didnt know. Then to top it off this guy has a rep for being a jerk and yet he still has a JOB! Im sure Im not the first to complain...... More

I had an excellent experience w/ Sands and specifically Khamil (sales) and Jody (finance). They were very helpful. I paid the exact price for the car I wanted, no hidden charges, and they took my upside Khamil (sales) and Jody (finance). They were very helpful. I paid the exact price for the car I wanted, no hidden charges, and they took my upside down trade in for what I wanted. I had a very good experience w/ this dealership. I went to at least 10 dealerships over Labor Day weekend and Sands was the only one not to make me feel like they were in a hurry. Not pushy at all. More