Sands Chevrolet - Glendale

Exceptional customer service by Patrick Howland. For years I have bought Honda or Toyota . With Exceptional service I had with Patrick Howland. I will now be a Chevy buyer. If you're looking to buy For years I have bought Honda or Toyota . With Exceptional service I had with Patrick Howland. I will now be a Chevy buyer. If you're looking to buy a car, before you go anywhere go see Patrick Howland first. More

Informative This sales guy was very descriptive in detail about every step throughout this entire process. He helped us get the best deal possible for us. This sales guy was very descriptive in detail about every step throughout this entire process. He helped us get the best deal possible for us. More

Great customer service. My sister an I went to Art mostly for test driving a few cars, seeing what we liked, and Art made sure we test drove every car we had in mind. And the My sister an I went to Art mostly for test driving a few cars, seeing what we liked, and Art made sure we test drove every car we had in mind. And then we actually decided to see what deal we could get. It was my first time negotiating prices, and Art was amazing and help me a lot. If it wasn't for him and Jose, i would not have my dream car right now! More

Great Customer Service at Sands Service Department I cannot express how happy I was with James Black and the service department at Sands. I felt that I was a VIP customer and they really cared about me I cannot express how happy I was with James Black and the service department at Sands. I felt that I was a VIP customer and they really cared about me and my problems. Jame took care of us like no other service department ever has. I will make the drive from Gilbert to experience this high quality service from now on. Not only will they be doing all of our future service repairs but I will make the drive to purchase our next vehicle from Sands. Thank you To James and his team. More

Worse Customer Service & Liers It's a lemon car and xxxxty xx service and lies about ur warranty and the extended warranty is a joke! Noone has their xxxx together there my file is It's a lemon car and xxxxty xx service and lies about ur warranty and the extended warranty is a joke! Noone has their xxxx together there my file is in everyone's hand. Workers are there just to get their bonus and feed u whatever your willing to eat into. Therefore they get 1 star if I could this place would get nothing. More

Worst Experience! Never going back We recentlywent in to get a used truck and we really didn't end up with the deal we had agreed His attitude was nasty I felt so uncomfortable when we We recentlywent in to get a used truck and we really didn't end up with the deal we had agreed His attitude was nasty I felt so uncomfortable when we were negotiating with him because Terry was helping us and when he came to take over he was so rude with him I felt bad for him I don't know if there's some beef between them or his just a dick but that was unprofessional. also unprofessional of the sale guys throwing a football around The sales floor , they even threw it over our heads! Very disappointed More

Car buying made painless! I HATE going to buy a car! So, when my car died and I was forced to buy a new one, I was really dreading it! I went to Sands Chevrolet and was greeted I HATE going to buy a car! So, when my car died and I was forced to buy a new one, I was really dreading it! I went to Sands Chevrolet and was greeted by a nice young man who was Extremely helpful! I really appreciated the fact that I didn't feel intimidated or pressured! Everyone I worked with was helpful and caring! Thanks Sands! Thanks Michael! More

"Sands provides great service and customer attentiveness." Called Sands for quick maintenance service turnaround prior to going on a road trip the next day. Service writer, James Black , assessed my needs and Called Sands for quick maintenance service turnaround prior to going on a road trip the next day. Service writer, James Black , assessed my needs and got my Silverado in right away for the oil change, wheel balance , alignment and tire rotation work. Steering wheel noise issue was quickly resolved and my truck washed and returned to me reasonably fast after a brief wait. James kept me up with progress reports throughout the wait. I am always impressed with Sands Chevrolet attention to detail! That why I keep coming back for service after the sell. Thank you!!! More

AMAZING Had to come in due to a battery issue, and recieved a free car wash. I so appreciated that. Way to go above and beyond to bring light to a negative si Had to come in due to a battery issue, and recieved a free car wash. I so appreciated that. Way to go above and beyond to bring light to a negative situation. More

Overall a good experience I had been dreading car shopping and putting it off, based on really horrible experiences over the years at valley dealerships. I went to Sands Chev I had been dreading car shopping and putting it off, based on really horrible experiences over the years at valley dealerships. I went to Sands Chevrolet because my father had some previous good experiences there. Art was our salesperson and he was fantastic . None of the greasy "car salesman" stuff we were used to. He answered all of our questions and was very educated about the inventory. Art stayed with us during two separate visits AND offered to personally drive the car to my home over an hour away a few days later when it was ready for delivery. Update : Two days after delivery I realized that my car was not programmed ( the internal sps) to have two keys. Had to go to a dealer close to home and spend several hours to have that corrected. Same day - drove over a nail... obviously that is no fault of the dealer. However, when I got to the tire shop; I was told that each wheel had a locking lug nut and I was not given a wheel lock key by the dealer . Sands wanted me to drive back to Glendale to get all new wheel locks because they couldn't find the missing key. Paid to have it corrected elsewhere when the sales manager didn't return my call as promised. Overall a good experience - but not without some bumps in the road More