Sands Chevrolet - Glendale

Terry Pearl was very helpful and easy to work with. The overall process was straightforward and honest. I actually was able to drive negotiate and conduct the entire transaction in a short amount of time. overall process was straightforward and honest. I actually was able to drive negotiate and conduct the entire transaction in a short amount of time. More

Anne West was very professional. My credit is virtually non-existent and Anne took her time and worked hard to help ensure that I walked out of there with the car that I wanted. non-existent and Anne took her time and worked hard to help ensure that I walked out of there with the car that I wanted. More

The rating of Good for Customer Service and Friendliness apply only to my sales person, Anne West!!! I have rated my overall experience as bad because of what happened after the good service provided b apply only to my sales person, Anne West!!! I have rated my overall experience as bad because of what happened after the good service provided by Anne West. I would recommend Anne as the best salesperson to work with, but the confusion that followed is why I would not recommend the dealership. I was given misinformation that resulted in my hold check being deposited a day earlier than agreed. This resulted in an overdraft fee from my bank, followed by a fee from CrossCheck, even though the check was later honored. The dealership should have taken care of the overages because it was their fault, but instead, they ignored my calls to the finance office and the only person returning my calls was Anne West, who tried to resolve the issue. I finally spoke with a manager who told me that his staff gave me the wrong information. That was not my fault and I should not have to pay the penalty. They also took so long to pay off the lien on my vehicle, that the company said they are reporting it to my credit report. Then I discovered the bank approved me but not the amount of the loan, so then I had to resign the paperwork because they had to lower the total cost of the vehicle, which on a positive note extended the due date of my first payment, but also extended the time it took to pay off my lien. I was not notified that the paperwork had to be resigned until almost 3 weeks later. Now I am driving with expired license plates and had to make several calls to find out what was going on with that. I am happy with my vehicle, but I am not happy with the service received from management or finance. I was treated with a great deal of courtesy and respect from Anne West and she always took the time to try to answer my questions and always returned my calls. She is an excellent sales person More

my experience with sands was great.i got the suv i wanted at the price i could afford im going to recommended sands to all my friends.thxs sands at the price i could afford im going to recommended sands to all my friends.thxs sands More

Eddie from Sands Chevy in Glendale sold me my new car. He was very polite and helpful and got me into the car i wanted within my price range. I would recommend this dealership to all my friends and family. was very polite and helpful and got me into the car i wanted within my price range. I would recommend this dealership to all my friends and family. More

Iwas looking for a good used pick up on the computer and saw one ,so i called and iwas connected with Jim SOMMER,HE SHOWED THAT ONE AND MORE, SOME 2012S ON SALE, HE GAVE ME A GOOD PRICE FOR MY PICK UP IN TR saw one ,so i called and iwas connected with Jim SOMMER,HE SHOWED THAT ONE AND MORE, SOME 2012S ON SALE, HE GAVE ME A GOOD PRICE FOR MY PICK UP IN TRADE, SO I GOT A NEW 1500 SIL.THAK YOU JIM. HAVE GREAT XMAS AND A HAPPY NEW YEAR. More

I went to Sands to get the regularly scheduled maintenance done on my Malibu and was surprised to see the new building they have. It's so much nicer than the old building. I mentioned to the ser maintenance done on my Malibu and was surprised to see the new building they have. It's so much nicer than the old building. I mentioned to the service advisor that I have been thinking of trading my car. He walked me over and introduced me to Pete Johnson. Pete was very professional and extremely knowledgeable. He helped me figure out what I wanted to have in my new car. After some looking at a few different models I decided that the 2012 Malibu workedbest for me and my budget. I couldn't believe how easy the negotiation was. Pete made it so easy to buy a car it was actually fun. Please do yourself a favor and go talk to Pete if you are looking for a car. The guys at Sands really do a great job all the way around. More

What an amazing day we had at the dealership. The quality of help was outstanding. We were not pushed into buying a vehicle at all. The credit specialist and sales professional took the time to sit quality of help was outstanding. We were not pushed into buying a vehicle at all. The credit specialist and sales professional took the time to sit with us and explain to us exactly what was going to happen. What an amazing day we had, we are gaining a son next month and they put us in the vehicle that was best fit our needs as a family More

Terry was a cool guy he was very friendly he was super cool in the car on the test drive. I don't know why all sales men just can't be like him. I will definitely recommend Terry again. I am super happy w cool in the car on the test drive. I don't know why all sales men just can't be like him. I will definitely recommend Terry again. I am super happy with my new 2007 Toyota 4 Runner More

this team of men were very helpful. the dealership and employees was very helpful with getting things done and communicating with all sides of finding the right deal. not to pushy and also helped get disc employees was very helpful with getting things done and communicating with all sides of finding the right deal. not to pushy and also helped get discounts rebates and fast service to leave the buyer pleased and happy. overall experience was wonderful. :) More