Sands Chevrolet - Glendale

The sales team was very polite and friendly.Was not pressured into anything we weren't interested in. I will definitely recommend this dealership to friends and family. pressured into anything we weren't interested in. I will definitely recommend this dealership to friends and family. More

I would like to thank Erin Morgan for her fast response after completing an online inquiry from the time I arrived she was professional and friendly I told her exactly what I was looking for she worked dil after completing an online inquiry from the time I arrived she was professional and friendly I told her exactly what I was looking for she worked diligentley to get me the car I am very comfortable and proud to be driving More

Interested in purchasing a new truck before the end of the year to take advantage of a write off for our business, we contacted a few different dealers on 12-27-12. Sands Chevrolet was the only one to co the year to take advantage of a write off for our business, we contacted a few different dealers on 12-27-12. Sands Chevrolet was the only one to contact us.... specifically Erin Morgan. She was so friendly and made us feel very important. Working on a short timeline to purchase, we met with Ms. Morgan 12-28-12 at around 6:30pm. Thinking that this would be a lengthy process of "bartering with a dealership" like in times past, we were pleasantly surprised that it took only a couple of hours from start to finish! Marie in the finance department was wonderful as well. We love our new truck and will definately come back to Sands Chevrolet for our future purchases. In addition, I realized I left my kids CD's in our vehicle that we traded in, and I contacted Erin to see if there was any way to retrieve them..... as the kids could not live without Justin Bieber and Taylor Swift! She immediately contacted me to say that she did get all of them and would be happy to mail them off to me! What fabulous customer service that is! We have told our friends and family what a wonderful dealership this is, and what a great experience we had! More

I had a good experience even tough I didn't buy a car.. This dealership is good and terry helped me a lot. He's awesome! This dealership is good and terry helped me a lot. He's awesome! More

I had a great experience with Sands Chevrolet and the especially the sales team I delt with. Luis and Laura were a great help and were very kind. If I had to recommend a place to buy a car and a grea especially the sales team I delt with. Luis and Laura were a great help and were very kind. If I had to recommend a place to buy a car and a great sales team it would be Sands Chevrolet and the great sales team of Luis and Laura. More

Polite,friendly,efficient,informative. Great customer service and follow up after purchase. Stephen made a great connection with my sons while we were working on deal. service and follow up after purchase. Stephen made a great connection with my sons while we were working on deal. More

My family is very happy with the new silverado purchased at Sandschevy in Glendale our sales rep was Jose Martinez who treated us with respect and made the transaction a good one we will recommend this deal at Sandschevy in Glendale our sales rep was Jose Martinez who treated us with respect and made the transaction a good one we will recommend this dealership. More

I was looking for the service dept. and Rey helped me out by answering some questions about my cobalt. He was very helpful in and informative. I recommend this place. by answering some questions about my cobalt. He was very helpful in and informative. I recommend this place. More

This dealership did a service on my transmission. One month later I had to have the truck towed to another dealership because the transmission would not engage in any gear. The dealership it got towed t month later I had to have the truck towed to another dealership because the transmission would not engage in any gear. The dealership it got towed to found the transmission filter was in the bottom of the pan. They said the last person to service it did not install the filter properly and it was only luck that it lasted as long as it did. I called to get sands chevy to right the error. The service consultant was very apologetic and said that I need to speak to her manager. I called and left a message for him and he never returned my phone call. I called a week later when he told me to send the bill from the other dealership and he would get back to me. Three weeks later and 20 phone calls later he still has not responded. He does not answer his phone or return messages. This is bad customer service and not acceptable for a dealership claiming to have great customer services. I make sure to tell everyone about the crappy service. More

Anne was a pleasure to work with. She answered all of my questions and was especially helpful since I was purchasing the car from across the country. She was always very accessible to me and even offered to questions and was especially helpful since I was purchasing the car from across the country. She was always very accessible to me and even offered to answer any questions I had on her off time. Now that is a dedicated employee. I felt very comfortable working with Anne and thought that she was trying to help me get the best deal I possibly could. I would definitely do business with her again. More