Sandia BMW Mini

I went due to email I received, got a coupon for oil change which was valid for 30 days . Was going to expire so i called to set up appointment and got one right away Upon arrival they acknowledged us change which was valid for 30 days . Was going to expire so i called to set up appointment and got one right away Upon arrival they acknowledged us directed us inside offered coffee and snacks. Our service advisor was Scott Parker who was with customer at the time ,had a shiort wiait he attended us quickly , was very courteous and professional. We stayed and waited the wait was a little longer than normal but he was very coiteous and thanked us for waiting and apologized for the wait. They checked the car and battery at no cost. Provided addional service required with video of what it was and the cost. Very efficient. I ordered placemats while I was there aswell. The service was exceptional as well as the cost with coupon . I was very pleased with service. More

While driving cross country we experienced harsh dust storm conditions. Sandia BMW service rep Leigh Chapman did a fantastic job fitting us in on a Saturday. Great people, great facility, great service… storm conditions. Sandia BMW service rep Leigh Chapman did a fantastic job fitting us in on a Saturday. Great people, great facility, great service…. And they even washed our car that was caked with dust! Highly recommend Sandia BMW! More

I went to Sandia BMW to look for a new BMW i4 electric. Good upfront conversations on the phone, scheduled a test drive and drove later in the day off the lot with a new BMW. The sales team helped me to ge Good upfront conversations on the phone, scheduled a test drive and drove later in the day off the lot with a new BMW. The sales team helped me to get a deal together and their finance team was very knowledgeable and helped to make my new car happen. Overall everyone was knowledgeable and helpful. I guess my only wish would have been to make the whole process go a bit faster… I’d definitely recommend them for the purchase of a new Beamer. More

Had a great experience working with the professional staff at Sandia BMW. Patrick communicated very well through out the entire process and helped me understand what to expect staff at Sandia BMW. Patrick communicated very well through out the entire process and helped me understand what to expect More

Zack M. is excellent as a service advisor. He helped me get a tire replaced quickly so I wasn’t without my car. He didn’t have to go out of his way to make is excellent as a service advisor. He helped me get a tire replaced quickly so I wasn’t without my car. He didn’t have to go out of his way to make this happen, but I really appreciate it. I deal with him most of the times I have service and he’s always helpful and positive. More

Received excellent service from the very beginning when I arrived until the very end when I left the dealership. I arrived until the very end when I left the dealership. More

Patrick is the guy to go to. He is transparent when it comes to the issues and charges for your car to be fixed. They fixed the car in a timely manner got me back driving. He is transparent when it comes to the issues and charges for your car to be fixed. They fixed the car in a timely manner got me back driving. More

Had a recall on my BMW they got the appointment set up right away. They looked over everything and took care of my needs. Great service and hospitality right away. They looked over everything and took care of my needs. Great service and hospitality More

Made an appointment last minute for my vehicle for an oil change they took me in the same day and we’re done within an hour and a half. The check in and out service was fast and the staff was super friendly change they took me in the same day and we’re done within an hour and a half. The check in and out service was fast and the staff was super friendly and helpful. More

The service advisor was great ! He was so helpful with respect and you can feel how passion for doing his job and made sure that I was satisfied and they washed our mini Cooper and He was so helpful with respect and you can feel how passion for doing his job and made sure that I was satisfied and they washed our mini Cooper and the work man ship was great! We are so proud of your Armando Encee the other dealerships would be proud to have you work with them all I asked is don’t ever leave Sandia Mini ! Thank you so much for your service and help and the great support! More