
Sandia BMW Mini
Albuquerque, NM
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Every one of my MINI Coopers have been dealer serviced. The staff in the service department at Sandia MINI is world class. I appreciate the skills of the service technicians and the candor of the service The staff in the service department at Sandia MINI is world class. I appreciate the skills of the service technicians and the candor of the service leads. I am able to make an informed decision on the best course of action to maintain my vehicle. My current MINI is a 2017 JCW 2-door hardtop: l’ve owned three previous MINI Coopers since 2002. More
This has to be the best experience I’ve had at a dealership! Zach was very knowledgeable, professional and polite! He was able to explain what the issue was with my vehicle and communicated with me dealership! Zach was very knowledgeable, professional and polite! He was able to explain what the issue was with my vehicle and communicated with me about every step in the process. He called to let me know when my car was ready for pick up. This was a seamless experience! I would definitely recommend! More
Patrick and Raul were amazing and made sure to get my BMW serviced. Patrick was honest, kept me updated and was understanding to my needs and my vehicle’s needs. The employees of BMW were all friendly and v serviced. Patrick was honest, kept me updated and was understanding to my needs and my vehicle’s needs. The employees of BMW were all friendly and very helpful. They made a Saturday spent there enjoyable and made sure my vehicle was serviced and clean as well. Thank you so much to the Sandia BMW team; this was 5 star service. ❤️😊❤️ More
Purchasing this vehicle is, without a doubt, the most pleasant experience I've ever had with any dealership. The people who helped me are not at all what I expect from a vehicle sales staff. Outstanding pleasant experience I've ever had with any dealership. The people who helped me are not at all what I expect from a vehicle sales staff. Outstanding customer service and follow-up and a great car! What more could you ask for? More
I've purchased two cars from Sandia MINI and it's always clean and the staff is friendly, personable and professional. It's always been a pleasurable experience from start to finish. Frankie is just the bes clean and the staff is friendly, personable and professional. It's always been a pleasurable experience from start to finish. Frankie is just the best! More
Excellent service and very friendly! We had a seamless and efficient purchasing experience. I would highly recommend this dealer and will be a repeat customer. We had a seamless and efficient purchasing experience. I would highly recommend this dealer and will be a repeat customer. More
I went due to email I received, got a coupon for oil change which was valid for 30 days . Was going to expire so i called to set up appointment and got one right away Upon arrival they acknowledged us change which was valid for 30 days . Was going to expire so i called to set up appointment and got one right away Upon arrival they acknowledged us directed us inside offered coffee and snacks. Our service advisor was Scott Parker who was with customer at the time ,had a shiort wiait he attended us quickly , was very courteous and professional. We stayed and waited the wait was a little longer than normal but he was very coiteous and thanked us for waiting and apologized for the wait. They checked the car and battery at no cost. Provided addional service required with video of what it was and the cost. Very efficient. I ordered placemats while I was there aswell. The service was exceptional as well as the cost with coupon . I was very pleased with service. More
While driving cross country we experienced harsh dust storm conditions. Sandia BMW service rep Leigh Chapman did a fantastic job fitting us in on a Saturday. Great people, great facility, great service… storm conditions. Sandia BMW service rep Leigh Chapman did a fantastic job fitting us in on a Saturday. Great people, great facility, great service…. And they even washed our car that was caked with dust! Highly recommend Sandia BMW! More
I went to Sandia BMW to look for a new BMW i4 electric. Good upfront conversations on the phone, scheduled a test drive and drove later in the day off the lot with a new BMW. The sales team helped me to ge Good upfront conversations on the phone, scheduled a test drive and drove later in the day off the lot with a new BMW. The sales team helped me to get a deal together and their finance team was very knowledgeable and helped to make my new car happen. Overall everyone was knowledgeable and helpful. I guess my only wish would have been to make the whole process go a bit faster… I’d definitely recommend them for the purchase of a new Beamer. More