
Sandia BMW Mini
Albuquerque, NM
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Straightforward dealing, excellent service department, comfortable waiting area and of course great cars. I have only good things to say about them comfortable waiting area and of course great cars. I have only good things to say about them More
Having noticed a low left front tire and seeing a nail protruding from the tire when I returned to the parking lot after exercise at Johnson Center at UNM, I immediately drove to Sandia Mini. Within about protruding from the tire when I returned to the parking lot after exercise at Johnson Center at UNM, I immediately drove to Sandia Mini. Within about 5minutes I was checked in and assured that my tire would be repaired or replaced depending on condition. I had arrived at Sandia Mini around 12:30 and by 4:30pm I received a call that my car was ready. The tire had been repaired, driven to be sure it was a sound seal and safe to drive. I so appreciated the professionalism of Zach Mayne and his explanations and what to expect. Thank you. Molly ORourke Wall. More
I wasn’t thinking about an appointment, I was preoccupied with the vibration made when I applied the brakes. Cory checked with the mechanics to see if they can get me in, and a few hours later do preoccupied with the vibration made when I applied the brakes. Cory checked with the mechanics to see if they can get me in, and a few hours later done. Hours, only because folks with an appointment came in at their times of course. Which I fully understand. Thank you Sandia BMW and Cory. More
Another terrific experience having my wife's BMW 428i serviced at Sandia BMW. The work is always done in a professional manner and they even will send you a video via text to show you and explain the wo serviced at Sandia BMW. The work is always done in a professional manner and they even will send you a video via text to show you and explain the work that needs to be done. Service Manager Jake Mueller is an expert in providing great customer service and strives to make sure that you are informed of every issue in a timely and proficient manner. Jake's communication skills and knowledge of the service department result in seamless transactions. I would give him 6 stars if it were possible More
Great service. Took my Grenardier for oil change. I was greeted by the service manager and checked in promptly. Very nice sitting area in the showroom and reasonabl Took my Grenardier for oil change. I was greeted by the service manager and checked in promptly. Very nice sitting area in the showroom and reasonably priced service. I will definitely revisit More
Zach, thank you for providing amazing customer service. Having to take my car in for service is always so stressful but you made it so easy! You kept me updated throughout the day and let me know when it Having to take my car in for service is always so stressful but you made it so easy! You kept me updated throughout the day and let me know when it was ready for pickup! I appreciate your knowledgeable explanation of the service my car required and took time to explain the details I was concerned with! It was a joy working with you! Thank you, Christina More
Sandia BMW Mini is, by far, the best dealership that I have ever been to! Everyone there is friendly and very helpful. My salesman Rudy did everything right! As did the whole team! have ever been to! Everyone there is friendly and very helpful. My salesman Rudy did everything right! As did the whole team! More